Analysis of customer satisfaction on Maybank Islamic Services in Seberang Jaya / Rohani Hashim
The rapid growth of Islamic banking has intensified competition with conventional banking. To remain competitive, improving service and product quality has become a priority for customer satisfaction. Customer satisfaction reflects an institution’s ability to meet consumer needs and plays a key role...
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| Format: | Thesis |
| Language: | en |
| Published: |
2025
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| Online Access: | https://ir.uitm.edu.my/id/eprint/117954/1/117954.pdf https://ir.uitm.edu.my/id/eprint/117954/ |
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