Mechanism for the development of quality services according to the Islamic perspective / Masthurhah Ismail and Mohd Zahirwan Halim Zainal Abidin

Service quality in an organization is crucial to ensure an objective outlined is reached. Various efforts have been made to improve the quality of an organization, particularly public organizations. This effort is required in Islam because it gives many benefits to all parties. This paper will delve...

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Bibliographic Details
Main Authors: Ismail, Masthurhah, Zainal Abidin, Mohd Zahirwan Halim
Format: Article
Language:en
Published: Universiti Teknologi MARA, Perak 2011
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/117502/1/117502.pdf
https://ir.uitm.edu.my/id/eprint/117502/
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