A study of the effectiveness of SIRIM QAS International Sdn. Bhd. on customer service programs

This study is design to investigate the effectiveness of customer service programs at SIRIM QAS International. It focuses on the customer service programs done, level of satisfaction of customers and preferences towards the programs. From this study the researchers intend to discover what the turnin...

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Bibliographic Details

Main Author:	Kamarudzaman, Ahmad Firdaus
Format:	Student Project
Language:	en
Published:	2006
Subjects:	Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling Consumer satisfaction Customer services. Customer relations
Online Access:	https://ir.uitm.edu.my/id/eprint/116314/1/116314.pdf https://ir.uitm.edu.my/id/eprint/116314/
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