Assessing, synthesizing and categorizing the technical requirements for service quality improvement: an exploratory study on Islamic banks in Bangladesh / Muhummad Khairul Islam ... [et al.]
The aim of this study was to identify the technical requirements of Islamic banks in Bangladesh for fulfilling the needs and requirements from their customers to ensure service quality. Data were collected through interviews as one of the “generic qualitative inquiry” approach from 25 middle and top...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | en |
| Published: |
Accounting Research Institute (ARI), Universiti Teknologi MARA, Shah Alam
2025
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| Subjects: | |
| Online Access: | https://ir.uitm.edu.my/id/eprint/113593/1/113593.pdf https://ir.uitm.edu.my/id/eprint/113593/ https://mar.uitm.edu.my/ |
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