Does communication satisfaction influence job performance: a study on the Malaysian hotel industry / Muzalifah Monil, Musaiyadah Ahamadun, Muhammad Izwan Ikhsan, Masnih Mustapa and Nur Ilma Ambo

Frontline employees play a pivotal role in shaping the public perception of the hotel industry, serving as a crucial standard for competing on service quality. This research aims to examine how emotional intelligence and communication satisfaction influence job performance among frontline employees,...

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Main Authors:	Monil, Muzalifah, Ahamadun, Musaiyadah, Ikhsan, Muhammad Izwan, Mustapa, Masnih, Ambo, Nur Ilma
Format:	Article
Language:	en
Published:	UiTM Cawangan Johor 2024
Subjects:	Malaysia Employee motivation
Online Access:	https://ir.uitm.edu.my/id/eprint/110279/1/110279.pdf https://ir.uitm.edu.my/id/eprint/110279/
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