Intensifying focus on service quality in higher education institutions: the effect of emotional and spiritual intelligence

Educational systems in higher education systems have rapidly experienced changes and reforms, impacting the academicians' quality of life But, intelligence can boost the quality of life and subsequently the work performance among the academicians. Specifically, this study investigated how Emot...

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Bibliographic Details
Main Authors: Saad, Mazni, Ahmadshah, Norliana, Supian, Kamisah, Abdul Rani, Ani
Format: Proceeding Paper
Language:en
en
en
Published: e-International Publishing House, Limited 2020
Subjects:
Online Access:http://irep.iium.edu.my/85795/11/0-Prog-Bk-Sh-Alam2020-fin%20%28editorial%20board%29.pdf
http://irep.iium.edu.my/85795/12/0-Abstract-Bk-AIVCE-BS-2-2020ShahAlam.pdf
http://irep.iium.edu.my/85795/23/slide%20presentation%20dr%20mazni%20%281%29.pdf
http://irep.iium.edu.my/85795/
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