The impacts of ERP systems on public sector organizations

The aim of this study is to investigate the impact of Enterprise Resource Planning (ERP) system on Public Sector Organizations (PSO) using two perspectives of the Balanced Scorecard (BSC) performance measurement framework; financial and customer. This study presents evidence based on questionnaires...

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Bibliographic Details
Main Authors: Fernandez, Dahlia, Zainol, Zaini, Ahmad @ Abdul Mutalib, Hawa
Format: Proceeding Paper
Language:en
en
Published: Elsevier 2017
Subjects:
Online Access:http://irep.iium.edu.my/58297/1/2017_The%20impacts%20of%20ERP%20systems%20on%20PS%20organization.pdf
http://irep.iium.edu.my/58297/7/58297_The%20impacts%20of%20ERP%20systems_SCOPUS.pdf
http://irep.iium.edu.my/58297/
http://www.sciencedirect.com/science/article/pii/S1877050917311791
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