The adoption of mobile payment apps among university students in Malaysia: determinants and implications

This study investigates the key determinants of mobile payment adoption among university students in Malaysia. As mobile payments continue to grow nationwide, adoption among young users remains inconsistent, highlighting the need to understand the factors shaping their usage behaviour. Five variab...

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Main Author: Choy, Joshua Chee Foong
Format: Final Year Project / Dissertation / Thesis
Published: 2025
Subjects:
Online Access:http://eprints.utar.edu.my/7616/1/Doc07_Joshua_Choy_Chee_Foong_22UKB05102.pdf
http://eprints.utar.edu.my/7616/
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author Choy, Joshua Chee Foong
author_facet Choy, Joshua Chee Foong
author_sort Choy, Joshua Chee Foong
building UTAR Library
collection Institutional Repository
content_provider Universiti Tunku Abdul Rahman
content_source UTAR Institutional Repository
continent Asia
country Malaysia
description This study investigates the key determinants of mobile payment adoption among university students in Malaysia. As mobile payments continue to grow nationwide, adoption among young users remains inconsistent, highlighting the need to understand the factors shaping their usage behaviour. Five variables—campus environmental influence, perceived ease of use, perceived risk of overspending, perceived personalization, and in-app purchase expectation—were examined using a quantitative approach. A total of 240 valid responses were collected through an online survey, and the data were analysed using descriptive statistics, reliability testing, Pearson correlation, and multiple regression analysis. The findings reveal that campus environmental influence and perceived ease of use significantly and positively predict mobile payment adoption, indicating that supportive campus infrastructure and user-friendly applications play a crucial role. Conversely, perceived risk of overspending, perceived personalization, and in-app purchase expectation were found to be insignificant predictors, suggesting that students prioritise convenience and usability over financial concerns or additional app features. These insights contribute to existing literature by demonstrating the dominance of functional and environmental factors over psychological or feature driven influences among young users. The study concludes with practical recommendations for universities, policymakers, and service providers to enhance mobile payment adoption and outlines directions for future research.
format Final Year Project / Dissertation / Thesis
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institution Universiti Tunku Abdul Rahman
publishDate 2025
record_format eprints
spelling my-utar-eprints.76162026-04-28T07:33:11Z The adoption of mobile payment apps among university students in Malaysia: determinants and implications Choy, Joshua Chee Foong HG Finance HM Sociology This study investigates the key determinants of mobile payment adoption among university students in Malaysia. As mobile payments continue to grow nationwide, adoption among young users remains inconsistent, highlighting the need to understand the factors shaping their usage behaviour. Five variables—campus environmental influence, perceived ease of use, perceived risk of overspending, perceived personalization, and in-app purchase expectation—were examined using a quantitative approach. A total of 240 valid responses were collected through an online survey, and the data were analysed using descriptive statistics, reliability testing, Pearson correlation, and multiple regression analysis. The findings reveal that campus environmental influence and perceived ease of use significantly and positively predict mobile payment adoption, indicating that supportive campus infrastructure and user-friendly applications play a crucial role. Conversely, perceived risk of overspending, perceived personalization, and in-app purchase expectation were found to be insignificant predictors, suggesting that students prioritise convenience and usability over financial concerns or additional app features. These insights contribute to existing literature by demonstrating the dominance of functional and environmental factors over psychological or feature driven influences among young users. The study concludes with practical recommendations for universities, policymakers, and service providers to enhance mobile payment adoption and outlines directions for future research. 2025 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/7616/1/Doc07_Joshua_Choy_Chee_Foong_22UKB05102.pdf Choy, Joshua Chee Foong (2025) The adoption of mobile payment apps among university students in Malaysia: determinants and implications. Final Year Project, UTAR. http://eprints.utar.edu.my/7616/
spellingShingle HG Finance
HM Sociology
Choy, Joshua Chee Foong
The adoption of mobile payment apps among university students in Malaysia: determinants and implications
title The adoption of mobile payment apps among university students in Malaysia: determinants and implications
title_full The adoption of mobile payment apps among university students in Malaysia: determinants and implications
title_fullStr The adoption of mobile payment apps among university students in Malaysia: determinants and implications
title_full_unstemmed The adoption of mobile payment apps among university students in Malaysia: determinants and implications
title_short The adoption of mobile payment apps among university students in Malaysia: determinants and implications
title_sort adoption of mobile payment apps among university students in malaysia: determinants and implications
topic HG Finance
HM Sociology
url http://eprints.utar.edu.my/7616/1/Doc07_Joshua_Choy_Chee_Foong_22UKB05102.pdf
http://eprints.utar.edu.my/7616/
url_provider http://eprints.utar.edu.my