Automate customer support handling E-Commerce enquiry using ChatGPT
The primary objective of this thesis is to improve customer support on e-commerce platform by proposing an innovative solution that integrates advanced technologies and methodologies. The motivation stems from the need to enhance the efficiency of the customer reply system, reduce the workload on...
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| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2024
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| Online Access: | http://eprints.utar.edu.my/6627/1/20ACB02426_FYP2.pdf http://eprints.utar.edu.my/6627/ |
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