Forecasting Member Churn in Medical Insurance through Machine Learning Analysis

The insurance industry faces an escalating challenge with increasing customer churn, spurred by global advancements in technology. The ease with which customers can compare policies, explore new offers, and switch providers online has intensified industry competition. This phenomenon has led t...

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Bibliographic Details
Main Authors: Chee, Wen Jet, Goh, Ching Pang
Format: Article
Language:en
en
Published: INTI International University 2023
Subjects:
Online Access:http://eprints.intimal.edu.my/1833/1/ij2023_65r.pdf
http://eprints.intimal.edu.my/1833/2/130
http://eprints.intimal.edu.my/1833/
https://intijournal.intimal.edu.my
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