Cover Image

Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour

Saved in:
Bibliographic Details
Main Author: Mazhar, Muhammad
Format: Thesis
Language:English
Published: 2023
Online Access:http://utpedia.utp.edu.my/id/eprint/27731/1/MUHAMMAD%20MAZHAR%2018001815.pdf
http://utpedia.utp.edu.my/id/eprint/27731/
Tags: Add Tag
No Tags, Be the first to tag this record!
id oai:utpedia.utp.edu.my:27731
record_format eprints
spelling oai:utpedia.utp.edu.my:277312024-08-29T07:13:10Z http://utpedia.utp.edu.my/id/eprint/27731/ Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour Mazhar, Muhammad 2023 Thesis NonPeerReviewed text en http://utpedia.utp.edu.my/id/eprint/27731/1/MUHAMMAD%20MAZHAR%2018001815.pdf Mazhar, Muhammad (2023) Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour. Doctoral thesis, UNSPECIFIED.
institution Universiti Teknologi Petronas
building UTP Resource Centre
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Petronas
content_source UTP Electronic and Digitized Intellectual Asset
url_provider http://utpedia.utp.edu.my/
language English
format Thesis
author Mazhar, Muhammad
spellingShingle Mazhar, Muhammad
Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour
author_facet Mazhar, Muhammad
author_sort Mazhar, Muhammad
title Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour
title_short Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour
title_full Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour
title_fullStr Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour
title_full_unstemmed Unveiling Service Failure and Service Recovery in Online Shopping: Impact of Servpology on Post-Purchase Behaviour
title_sort unveiling service failure and service recovery in online shopping: impact of servpology on post-purchase behaviour
publishDate 2023
url http://utpedia.utp.edu.my/id/eprint/27731/1/MUHAMMAD%20MAZHAR%2018001815.pdf
http://utpedia.utp.edu.my/id/eprint/27731/
_version_ 1809048023662067712
score 13.211869

Similar Items