Cover Image

Transforming strategies in the digital era: The role of social media in customer value analysis and crisis management for tourism firms

Saved in:
Bibliographic Details
Main Authors: Rehman, Hafiz Mudassir, Amin, Aamir, Rehman, Mobashar, Nematova, Gulshan, Shamim, Amjad, Hossain, Md Billal
Format: Article
Published: 2023
Online Access:http://scholars.utp.edu.my/id/eprint/37697/
Tags: Add Tag
No Tags, Be the first to tag this record!
id oai:scholars.utp.edu.my:37697
record_format eprints
spelling oai:scholars.utp.edu.my:376972023-10-20T02:04:26Z http://scholars.utp.edu.my/id/eprint/37697/ Transforming strategies in the digital era: The role of social media in customer value analysis and crisis management for tourism firms Rehman, Hafiz Mudassir Amin, Aamir Rehman, Mobashar Nematova, Gulshan Shamim, Amjad Hossain, Md Billal 2023 Article NonPeerReviewed Rehman, Hafiz Mudassir and Amin, Aamir and Rehman, Mobashar and Nematova, Gulshan and Shamim, Amjad and Hossain, Md Billal (2023) Transforming strategies in the digital era: The role of social media in customer value analysis and crisis management for tourism firms. International Journal of Management Studies, 30 (2). pp. 373-396.
institution Universiti Teknologi Petronas
building UTP Resource Centre
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Petronas
content_source UTP Institutional Repository
url_provider http://eprints.utp.edu.my/
format Article
author Rehman, Hafiz Mudassir
Amin, Aamir
Rehman, Mobashar
Nematova, Gulshan
Shamim, Amjad
Hossain, Md Billal
spellingShingle Rehman, Hafiz Mudassir
Amin, Aamir
Rehman, Mobashar
Nematova, Gulshan
Shamim, Amjad
Hossain, Md Billal
Transforming strategies in the digital era: The role of social media in customer value analysis and crisis management for tourism firms
author_facet Rehman, Hafiz Mudassir
Amin, Aamir
Rehman, Mobashar
Nematova, Gulshan
Shamim, Amjad
Hossain, Md Billal
author_sort Rehman, Hafiz Mudassir
title Transforming strategies in the digital era: The role of social media in customer value analysis and crisis management for tourism firms
title_short Transforming strategies in the digital era: The role of social media in customer value analysis and crisis management for tourism firms
title_full Transforming strategies in the digital era: The role of social media in customer value analysis and crisis management for tourism firms
title_fullStr Transforming strategies in the digital era: The role of social media in customer value analysis and crisis management for tourism firms
title_full_unstemmed Transforming strategies in the digital era: The role of social media in customer value analysis and crisis management for tourism firms
title_sort transforming strategies in the digital era: the role of social media in customer value analysis and crisis management for tourism firms
publishDate 2023
url http://scholars.utp.edu.my/id/eprint/37697/
_version_ 1781707944918777856
score 13.211869

Similar Items