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The importance of service quality for public transportation demand in developing countries

The purpose is wanted to determine the services quality affect the demand of public transportation in developing countries.This paper examines the factors through the questionnaire and secondary data. The questionnaire used to gather the information about the demand for public transport from the cit...

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Main Authors: Tea, Sim Yee, Anuar, Nur Khairiel
Format: Conference or Workshop Item
Language:English
Published: 2012
Subjects:
HE Transportation and Communications
Online Access:http://repo.uum.edu.my/8494/1/p1783.pdf
http://repo.uum.edu.my/8494/
http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000792423
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spelling my.uum.repo.84942016-04-21T03:04:50Z http://repo.uum.edu.my/8494/ The importance of service quality for public transportation demand in developing countries Tea, Sim Yee Anuar, Nur Khairiel HE Transportation and Communications The purpose is wanted to determine the services quality affect the demand of public transportation in developing countries.This paper examines the factors through the questionnaire and secondary data. The questionnaire used to gather the information about the demand for public transport from the citizens in Malaysia. As the reason of Malaysia also is one of the developing countries in the world, therefore the questionnaire will be done by Malaysian. In additional, the secondary data will be used for analyze and change to graph for easy reading.The findings are confirms the services quality that affect the demand for public transport. 2012-12 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/8494/1/p1783.pdf Tea, Sim Yee and Anuar, Nur Khairiel (2012) The importance of service quality for public transportation demand in developing countries. In: Simposium Pengurusan Teknologi, Operasi & Logistik (SIPTIK III), 11-12 Disember 2012, Universiti Utara Malaysia. http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000792423
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HE Transportation and Communications
spellingShingle HE Transportation and Communications
Tea, Sim Yee
Anuar, Nur Khairiel
The importance of service quality for public transportation demand in developing countries
description The purpose is wanted to determine the services quality affect the demand of public transportation in developing countries.This paper examines the factors through the questionnaire and secondary data. The questionnaire used to gather the information about the demand for public transport from the citizens in Malaysia. As the reason of Malaysia also is one of the developing countries in the world, therefore the questionnaire will be done by Malaysian. In additional, the secondary data will be used for analyze and change to graph for easy reading.The findings are confirms the services quality that affect the demand for public transport.
format Conference or Workshop Item
author Tea, Sim Yee
Anuar, Nur Khairiel
author_facet Tea, Sim Yee
Anuar, Nur Khairiel
author_sort Tea, Sim Yee
title The importance of service quality for public transportation demand in developing countries
title_short The importance of service quality for public transportation demand in developing countries
title_full The importance of service quality for public transportation demand in developing countries
title_fullStr The importance of service quality for public transportation demand in developing countries
title_full_unstemmed The importance of service quality for public transportation demand in developing countries
title_sort importance of service quality for public transportation demand in developing countries
publishDate 2012
url http://repo.uum.edu.my/8494/1/p1783.pdf
http://repo.uum.edu.my/8494/
http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000792423
_version_ 1644279846962987008
score 13.211869

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