The importance of Radio Frequency Identification (RFID) for the effectiveness and efficiency of supply chain management by customer perceptions

The purpose of the paper is to examine the customer perception of radio frequency identification or RFID technology utilization in supply chain efficiency and effectiveness. Data from sample of 80 customers’ perception were collected and the model was assessed using a structural equation methodology...

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Main Authors: Ong, Pei Ling, Anuar, Nur Khairiel
Format: Conference or Workshop Item
Language:English
Published: 2012
Subjects:
Online Access:http://repo.uum.edu.my/8481/1/p1752.pdf
http://repo.uum.edu.my/8481/
http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000792423
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spelling my.uum.repo.84812016-04-21T00:05:54Z http://repo.uum.edu.my/8481/ The importance of Radio Frequency Identification (RFID) for the effectiveness and efficiency of supply chain management by customer perceptions Ong, Pei Ling Anuar, Nur Khairiel TS Manufactures The purpose of the paper is to examine the customer perception of radio frequency identification or RFID technology utilization in supply chain efficiency and effectiveness. Data from sample of 80 customers’ perception were collected and the model was assessed using a structural equation methodology. Findings indicate that utilization of RFID technology can help in improved supply chain efficiency and effectiveness.Data were collected during the growth stage of RFID technology adoption and were only collected respondents on downstream of supply chain sector.The paper describes one of the first empirically based studies investigating the customer perception of RFID technology implementation on supply chain performance. 2012-11 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/8481/1/p1752.pdf Ong, Pei Ling and Anuar, Nur Khairiel (2012) The importance of Radio Frequency Identification (RFID) for the effectiveness and efficiency of supply chain management by customer perceptions. In: Simposium Pengurusan Teknologi, Operasi & Logistik (SIPTIK III), 11-12 Disember 2012, Universiti Utara Malaysia. http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000792423
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic TS Manufactures
spellingShingle TS Manufactures
Ong, Pei Ling
Anuar, Nur Khairiel
The importance of Radio Frequency Identification (RFID) for the effectiveness and efficiency of supply chain management by customer perceptions
description The purpose of the paper is to examine the customer perception of radio frequency identification or RFID technology utilization in supply chain efficiency and effectiveness. Data from sample of 80 customers’ perception were collected and the model was assessed using a structural equation methodology. Findings indicate that utilization of RFID technology can help in improved supply chain efficiency and effectiveness.Data were collected during the growth stage of RFID technology adoption and were only collected respondents on downstream of supply chain sector.The paper describes one of the first empirically based studies investigating the customer perception of RFID technology implementation on supply chain performance.
format Conference or Workshop Item
author Ong, Pei Ling
Anuar, Nur Khairiel
author_facet Ong, Pei Ling
Anuar, Nur Khairiel
author_sort Ong, Pei Ling
title The importance of Radio Frequency Identification (RFID) for the effectiveness and efficiency of supply chain management by customer perceptions
title_short The importance of Radio Frequency Identification (RFID) for the effectiveness and efficiency of supply chain management by customer perceptions
title_full The importance of Radio Frequency Identification (RFID) for the effectiveness and efficiency of supply chain management by customer perceptions
title_fullStr The importance of Radio Frequency Identification (RFID) for the effectiveness and efficiency of supply chain management by customer perceptions
title_full_unstemmed The importance of Radio Frequency Identification (RFID) for the effectiveness and efficiency of supply chain management by customer perceptions
title_sort importance of radio frequency identification (rfid) for the effectiveness and efficiency of supply chain management by customer perceptions
publishDate 2012
url http://repo.uum.edu.my/8481/1/p1752.pdf
http://repo.uum.edu.my/8481/
http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000792423
_version_ 1644279843143024640
score 13.211869