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Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia

This study investigates the relationship between principles of total quality, management (TQM) and educational organization outcome in respect to students' satisfaction and students' academic achievement. The study was based on a survey design and the time horizon was cross sectional with...

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Main Authors: Teong, Lim Kong, Yusoff, Rushami Zien, Tang, Swee Mei, Ahmad, Zainal Ariffin
Format: Conference or Workshop Item
Language:English
Published: 2004
Subjects:
HC Economic History and Conditions
L Education (General)
Online Access:http://repo.uum.edu.my/6377/1/Li.pdf
http://repo.uum.edu.my/6377/
http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000783188
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spelling my.uum.repo.63772012-12-30T06:53:54Z http://repo.uum.edu.my/6377/ Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia Teong, Lim Kong Yusoff, Rushami Zien Tang, Swee Mei Ahmad, Zainal Ariffin HC Economic History and Conditions L Education (General) This study investigates the relationship between principles of total quality, management (TQM) and educational organization outcome in respect to students' satisfaction and students' academic achievement. The study was based on a survey design and the time horizon was cross sectional with minimal researcher's interference. The survey was carried out in 100 educational departments selected randomly from 10 public universities in Malaysia. The final number of participants for this study was 85 educational departments. The sample size comprised about 70 percent of the total population.The study hypotheses.were tested using correlational and linear regression analyses.The results supported all the hypotheses posited for the study, suggesting that educational organizations can benefit from TOM principles.Pearson-r correlations indicated that all of the TOM principles have significant correlation with students' satisfaction and students' academic achievement variables.To reduce the possible effects of multicollinearity, principle component analysis and simple linear regression were carried out to determine the relationship of the variables and the results indicated that TQM principles explained a significant percentage of the variance in students' satisfaction and students' academic achievement variables. 2004 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/6377/1/Li.pdf Teong, Lim Kong and Yusoff, Rushami Zien and Tang, Swee Mei and Ahmad, Zainal Ariffin (2004) Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia. In: Seminar Kebangsaan Sosio Ekonomi dan IT Ke-2, 11-12 August 2004, Hotel Holiday Villa, Alor Setar Kedah. http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000783188
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HC Economic History and Conditions
L Education (General)
spellingShingle HC Economic History and Conditions
L Education (General)
Teong, Lim Kong
Yusoff, Rushami Zien
Tang, Swee Mei
Ahmad, Zainal Ariffin
Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
description This study investigates the relationship between principles of total quality, management (TQM) and educational organization outcome in respect to students' satisfaction and students' academic achievement. The study was based on a survey design and the time horizon was cross sectional with minimal researcher's interference. The survey was carried out in 100 educational departments selected randomly from 10 public universities in Malaysia. The final number of participants for this study was 85 educational departments. The sample size comprised about 70 percent of the total population.The study hypotheses.were tested using correlational and linear regression analyses.The results supported all the hypotheses posited for the study, suggesting that educational organizations can benefit from TOM principles.Pearson-r correlations indicated that all of the TOM principles have significant correlation with students' satisfaction and students' academic achievement variables.To reduce the possible effects of multicollinearity, principle component analysis and simple linear regression were carried out to determine the relationship of the variables and the results indicated that TQM principles explained a significant percentage of the variance in students' satisfaction and students' academic achievement variables.
format Conference or Workshop Item
author Teong, Lim Kong
Yusoff, Rushami Zien
Tang, Swee Mei
Ahmad, Zainal Ariffin
author_facet Teong, Lim Kong
Yusoff, Rushami Zien
Tang, Swee Mei
Ahmad, Zainal Ariffin
author_sort Teong, Lim Kong
title Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
title_short Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
title_full Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
title_fullStr Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
title_full_unstemmed Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
title_sort perhubungan prinsip-prinsip tqm dengan prestasi organisasi pendidikan: satu kajian emprikal dalam sektor pendidikan tinggi awam di malaysia
publishDate 2004
url http://repo.uum.edu.my/6377/1/Li.pdf
http://repo.uum.edu.my/6377/
http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000783188
_version_ 1644279269758599168
score 13.211869

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