Quality management and profitability linkage: Does the length of QM adoption act as the moderating variable?
Manufacturing companies in Malaysia have never had it so tough. They are now confronting increasing prices of oil and raw materials, high advancement in innovation and technology, as well as high customer expectation on the quality of products and services. In addition, managers of these companies...
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| Format: | Article |
| Language: | English |
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Universiti Utara Malaysia
2008
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| Online Access: | http://repo.uum.edu.my/589/1/Arawati_Agus.pdf http://repo.uum.edu.my/589/ http://ijms.uum.edu.my |
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