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Knowledge management in Malaysian bank: A new paradigm

The globalization of financial markets forced bankers to be knowledge-based and be more efficient in managing knowledge in their banking operations. The importance of this function is accentuated further by the call from the Central Bank of Malaysia (Bank Negara Malaysia) to integrate the concepts o...

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Main Authors: Muhamad Ali, Hafizi, Ahmad, Nor Hayati
Format: Article
Language:English
Published: TLA INC 2006
Subjects:
HD Industries. Land use. Labor
HG Finance
Online Access:http://repo.uum.edu.my/3574/1/H3.pdf
http://repo.uum.edu.my/3574/
http://www.tlainc.com/articl120.htm
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id my.uum.repo.3574
record_format eprints
spelling my.uum.repo.35742011-08-14T04:00:35Z http://repo.uum.edu.my/3574/ Knowledge management in Malaysian bank: A new paradigm Muhamad Ali, Hafizi Ahmad, Nor Hayati HD Industries. Land use. Labor HG Finance The globalization of financial markets forced bankers to be knowledge-based and be more efficient in managing knowledge in their banking operations. The importance of this function is accentuated further by the call from the Central Bank of Malaysia (Bank Negara Malaysia) to integrate the concepts of knowledge management in banking operations. In this paper, we discuss a research model called: Banking Knowledge Management Model (BKMM), which encompasses knowledge creation, knowledge retention and knowledge sharing and more importantly, how each of these elements can be integrated in enhancing the quality of banking operations. The various components of BKMM are described in detail so as to explain the progress of knowledge management in banking operations. Then, using the BKMM as a reference, two case studies, one of Tiger Bank and the other of the Camel Bank, were analyzed to study the progress of knowledge management application. The contribution of the BKMM is expected to create a culture that promotes and encourages knowledge management to flourish in the banking sector. TLA INC 2006-09 Article PeerReviewed application/pdf en http://repo.uum.edu.my/3574/1/H3.pdf Muhamad Ali, Hafizi and Ahmad, Nor Hayati (2006) Knowledge management in Malaysian bank: A new paradigm. Journal of Knowledge Management Practice, 7 (3). pp. 1-13. ISSN 1705-9232 http://www.tlainc.com/articl120.htm
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HD Industries. Land use. Labor
HG Finance
spellingShingle HD Industries. Land use. Labor
HG Finance
Muhamad Ali, Hafizi
Ahmad, Nor Hayati
Knowledge management in Malaysian bank: A new paradigm
description The globalization of financial markets forced bankers to be knowledge-based and be more efficient in managing knowledge in their banking operations. The importance of this function is accentuated further by the call from the Central Bank of Malaysia (Bank Negara Malaysia) to integrate the concepts of knowledge management in banking operations. In this paper, we discuss a research model called: Banking Knowledge Management Model (BKMM), which encompasses knowledge creation, knowledge retention and knowledge sharing and more importantly, how each of these elements can be integrated in enhancing the quality of banking operations. The various components of BKMM are described in detail so as to explain the progress of knowledge management in banking operations. Then, using the BKMM as a reference, two case studies, one of Tiger Bank and the other of the Camel Bank, were analyzed to study the progress of knowledge management application. The contribution of the BKMM is expected to create a culture that promotes and encourages knowledge management to flourish in the banking sector.
format Article
author Muhamad Ali, Hafizi
Ahmad, Nor Hayati
author_facet Muhamad Ali, Hafizi
Ahmad, Nor Hayati
author_sort Muhamad Ali, Hafizi
title Knowledge management in Malaysian bank: A new paradigm
title_short Knowledge management in Malaysian bank: A new paradigm
title_full Knowledge management in Malaysian bank: A new paradigm
title_fullStr Knowledge management in Malaysian bank: A new paradigm
title_full_unstemmed Knowledge management in Malaysian bank: A new paradigm
title_sort knowledge management in malaysian bank: a new paradigm
publisher TLA INC
publishDate 2006
url http://repo.uum.edu.my/3574/1/H3.pdf
http://repo.uum.edu.my/3574/
http://www.tlainc.com/articl120.htm
_version_ 1644278540294684672
score 13.211869

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