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A Purpose Conceptual Framework to Examine the Correlaton of Logistics Service Quality, Logistics Performance & Competitive Advantage of Logistics Service Providers in Thailand

The logistics service offers a crucial role in the process of developing into the worldwide market. Several nations must enhance their logistics service operations to achieve strong performance and attain a competitive edge in the market. Logistics service quality is a crucial element in Thailand�...

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Main Authors: Sojipun, Weerasak, Abdul Aziz, Zuraimi, Mohd Zain, Rosmaizura
Format: Article
Language:English
Published: UUM PRESS 2024
Subjects:
HD28 Management. Industrial Management
Online Access:https://repo.uum.edu.my/id/eprint/32056/1/JTOM%2019%2001%202024%2011-23.pdf
https://repo.uum.edu.my/id/eprint/32056/
https://e-journal.uum.edu.my/index.php/jtom/
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spelling my.uum.repo.320562025-02-17T15:51:40Z https://repo.uum.edu.my/id/eprint/32056/ A Purpose Conceptual Framework to Examine the Correlaton of Logistics Service Quality, Logistics Performance & Competitive Advantage of Logistics Service Providers in Thailand Sojipun, Weerasak Abdul Aziz, Zuraimi Mohd Zain, Rosmaizura HD28 Management. Industrial Management The logistics service offers a crucial role in the process of developing into the worldwide market. Several nations must enhance their logistics service operations to achieve strong performance and attain a competitive edge in the market. Logistics service quality is a crucial element in Thailand's logistics operations. It is a major feature in developing a new conceptual model for logistics service performance, which is essential for achieving competitiveness in the logistics sector. The aim of this study is to investigate the relationship between the framework of logistics service quality, logistics performance and competitive advantage of logistics service provider (LSPs) firms in Thailand. This study utilizes primary data and applies a quantitative methodology, involving the collecting and analysis of research data using a strategy that emphasizes quantification. The sample will be LSPs companies in Thailand. The future data in this study will be analyzed using the statistical software packages SPSS and Smart PLS. Partial least squares structural equation modelling (PLS-SEM) is a statistical method employed for data analysis, with the primary goal of enhancing the research model. Thus, the study presents a conceptual framework that suggests that enhancing service quality can improve the logistics performance and competitive advantage of the logistics service provider business in Thailand. UUM PRESS 2024-07 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/32056/1/JTOM%2019%2001%202024%2011-23.pdf Sojipun, Weerasak and Abdul Aziz, Zuraimi and Mohd Zain, Rosmaizura (2024) A Purpose Conceptual Framework to Examine the Correlaton of Logistics Service Quality, Logistics Performance & Competitive Advantage of Logistics Service Providers in Thailand. Journal of Technology and Operations Management (JTOM), 19 (1). pp. 11-23. ISSN 2590-4175 https://e-journal.uum.edu.my/index.php/jtom/
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Sojipun, Weerasak
Abdul Aziz, Zuraimi
Mohd Zain, Rosmaizura
A Purpose Conceptual Framework to Examine the Correlaton of Logistics Service Quality, Logistics Performance & Competitive Advantage of Logistics Service Providers in Thailand
description The logistics service offers a crucial role in the process of developing into the worldwide market. Several nations must enhance their logistics service operations to achieve strong performance and attain a competitive edge in the market. Logistics service quality is a crucial element in Thailand's logistics operations. It is a major feature in developing a new conceptual model for logistics service performance, which is essential for achieving competitiveness in the logistics sector. The aim of this study is to investigate the relationship between the framework of logistics service quality, logistics performance and competitive advantage of logistics service provider (LSPs) firms in Thailand. This study utilizes primary data and applies a quantitative methodology, involving the collecting and analysis of research data using a strategy that emphasizes quantification. The sample will be LSPs companies in Thailand. The future data in this study will be analyzed using the statistical software packages SPSS and Smart PLS. Partial least squares structural equation modelling (PLS-SEM) is a statistical method employed for data analysis, with the primary goal of enhancing the research model. Thus, the study presents a conceptual framework that suggests that enhancing service quality can improve the logistics performance and competitive advantage of the logistics service provider business in Thailand.
format Article
author Sojipun, Weerasak
Abdul Aziz, Zuraimi
Mohd Zain, Rosmaizura
author_facet Sojipun, Weerasak
Abdul Aziz, Zuraimi
Mohd Zain, Rosmaizura
author_sort Sojipun, Weerasak
title A Purpose Conceptual Framework to Examine the Correlaton of Logistics Service Quality, Logistics Performance & Competitive Advantage of Logistics Service Providers in Thailand
title_short A Purpose Conceptual Framework to Examine the Correlaton of Logistics Service Quality, Logistics Performance & Competitive Advantage of Logistics Service Providers in Thailand
title_full A Purpose Conceptual Framework to Examine the Correlaton of Logistics Service Quality, Logistics Performance & Competitive Advantage of Logistics Service Providers in Thailand
title_fullStr A Purpose Conceptual Framework to Examine the Correlaton of Logistics Service Quality, Logistics Performance & Competitive Advantage of Logistics Service Providers in Thailand
title_full_unstemmed A Purpose Conceptual Framework to Examine the Correlaton of Logistics Service Quality, Logistics Performance & Competitive Advantage of Logistics Service Providers in Thailand
title_sort purpose conceptual framework to examine the correlaton of logistics service quality, logistics performance & competitive advantage of logistics service providers in thailand
publisher UUM PRESS
publishDate 2024
url https://repo.uum.edu.my/id/eprint/32056/1/JTOM%2019%2001%202024%2011-23.pdf
https://repo.uum.edu.my/id/eprint/32056/
https://e-journal.uum.edu.my/index.php/jtom/
_version_ 1825164506856161280
score 13.239859

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