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Experiences with Information System for Employee Performance: A case of Royal Malaysia Custom Department (RMCD)

This paper investigates factor analysis of Information Systems Success towards Employee Performanceof Royal Malaysia Custom Department (RMCD). The results of this paper were based on statistical output derived from the Statistical Package for Social Sciences version 19. The survey method was used fo...

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Main Authors: Abd Zakaria, Zuhdi, Anuar, Herman Shah, Mohamed Udin, Zulkifli
Format: Article
Language:English
Published: ARPN Publishers 2015
Subjects:
T Technology (General)
Online Access:https://repo.uum.edu.my/id/eprint/31796/1/IJEFM%2004%2002%202015%2054-60.pdf
https://repo.uum.edu.my/id/eprint/31796/
https://www.ejournalofbusiness.org/
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spelling my.uum.repo.317962025-01-08T07:50:40Z https://repo.uum.edu.my/id/eprint/31796/ Experiences with Information System for Employee Performance: A case of Royal Malaysia Custom Department (RMCD) Abd Zakaria, Zuhdi Anuar, Herman Shah Mohamed Udin, Zulkifli T Technology (General) This paper investigates factor analysis of Information Systems Success towards Employee Performanceof Royal Malaysia Custom Department (RMCD). The results of this paper were based on statistical output derived from the Statistical Package for Social Sciences version 19. The survey method was used for the study, focusing on executive level (Individual level) of RMCD as the unit of analysis. Respondents were executives’ level who had served the organisation more than five years. This indicates that their in-depth and sufficient knowledge about information system success of RMCD. From this study, it was revealed that the four dimensions of Information System success contribute significant degree of relevance during the dimension reduction process. These dimensions include system quality, information quality, user perception, and user satisfaction. It also indicates that the four dimensions have an effect towards employee performance. The paper reveals that if the four dimensions of information systems success are well coordinated, it will contribute to the betterment of employee performance in the organisation. When information system successes are well managed, being assessed accordingly and issue arises are addressed in wisely manner, it will boost up the productivity, thus improving the employee performance ARPN Publishers 2015 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/31796/1/IJEFM%2004%2002%202015%2054-60.pdf Abd Zakaria, Zuhdi and Anuar, Herman Shah and Mohamed Udin, Zulkifli (2015) Experiences with Information System for Employee Performance: A case of Royal Malaysia Custom Department (RMCD). International Journal of Economics, Finance and Management, 04 (02). pp. 54-60. ISSN 2307-2466 https://www.ejournalofbusiness.org/
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Abd Zakaria, Zuhdi
Anuar, Herman Shah
Mohamed Udin, Zulkifli
Experiences with Information System for Employee Performance: A case of Royal Malaysia Custom Department (RMCD)
description This paper investigates factor analysis of Information Systems Success towards Employee Performanceof Royal Malaysia Custom Department (RMCD). The results of this paper were based on statistical output derived from the Statistical Package for Social Sciences version 19. The survey method was used for the study, focusing on executive level (Individual level) of RMCD as the unit of analysis. Respondents were executives’ level who had served the organisation more than five years. This indicates that their in-depth and sufficient knowledge about information system success of RMCD. From this study, it was revealed that the four dimensions of Information System success contribute significant degree of relevance during the dimension reduction process. These dimensions include system quality, information quality, user perception, and user satisfaction. It also indicates that the four dimensions have an effect towards employee performance. The paper reveals that if the four dimensions of information systems success are well coordinated, it will contribute to the betterment of employee performance in the organisation. When information system successes are well managed, being assessed accordingly and issue arises are addressed in wisely manner, it will boost up the productivity, thus improving the employee performance
format Article
author Abd Zakaria, Zuhdi
Anuar, Herman Shah
Mohamed Udin, Zulkifli
author_facet Abd Zakaria, Zuhdi
Anuar, Herman Shah
Mohamed Udin, Zulkifli
author_sort Abd Zakaria, Zuhdi
title Experiences with Information System for Employee Performance: A case of Royal Malaysia Custom Department (RMCD)
title_short Experiences with Information System for Employee Performance: A case of Royal Malaysia Custom Department (RMCD)
title_full Experiences with Information System for Employee Performance: A case of Royal Malaysia Custom Department (RMCD)
title_fullStr Experiences with Information System for Employee Performance: A case of Royal Malaysia Custom Department (RMCD)
title_full_unstemmed Experiences with Information System for Employee Performance: A case of Royal Malaysia Custom Department (RMCD)
title_sort experiences with information system for employee performance: a case of royal malaysia custom department (rmcd)
publisher ARPN Publishers
publishDate 2015
url https://repo.uum.edu.my/id/eprint/31796/1/IJEFM%2004%2002%202015%2054-60.pdf
https://repo.uum.edu.my/id/eprint/31796/
https://www.ejournalofbusiness.org/
_version_ 1821005505394376704
score 13.226497

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