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The Influence of Competency towards the Performance of Islamic Banking Industry in Malaysia

The purpose of this study is to explore the influence of competency which comprises of technical and behavioral competency among the employees of Islamic banking towards the performance improvement of Islamic banking industry in Malaysia. The study needed to be conducted due to the unfavorable achie...

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Main Authors: Hamzah, Mohd Fodli, Md. Hussain, Muhammad Nasri, Abdul Rahim, Ahmad Khilmy, Abu Bakar, Azizi
Format: Article
Language:English
Published: Psychology and Education Journal 2020
Subjects:
HB Economic Theory
Online Access:https://repo.uum.edu.my/id/eprint/31324/1/PE%2057%2008%202020%201608-1621.pdf
https://repo.uum.edu.my/id/eprint/31324/
http://psychologyandeducation.net/pae/index.php/pae
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spelling my.uum.repo.313242024-08-29T10:33:28Z https://repo.uum.edu.my/id/eprint/31324/ The Influence of Competency towards the Performance of Islamic Banking Industry in Malaysia Hamzah, Mohd Fodli Md. Hussain, Muhammad Nasri Abdul Rahim, Ahmad Khilmy Abu Bakar, Azizi HB Economic Theory The purpose of this study is to explore the influence of competency which comprises of technical and behavioral competency among the employees of Islamic banking towards the performance improvement of Islamic banking industry in Malaysia. The study needed to be conducted due to the unfavorable achievement of Islamic banking industry after three decades of its establishment. Islamic banking needs to be more aggressive in providing competent human capital in line with the development of Islamic banking industry. The study related to the Islamic banking has been widely conducted but the use of McClelland and Spencer & Spencer theories to examine the effect of technical and behavioral competency towards the performance improvement of Islamic banking industry in Malaysia is still limited. Therefore, the first objective of the study is to determine the influence of technical competency among the Islamic banking employees towards the performance improvement of Islamic banking industry in Malaysia. The second objective is to find out the influence of behavioral competency among the Islamic banking employees towards the performance improvement of Islamic banking industry in Malaysia. Quantitative approaches through selfadministered questionnaire were adopted and analyzed by using SEM-PLS. The total number of respondents is 370, where cluster and random sampling is used to select the respondents from each branch of Islamic banks in Malaysia. The results showed that both variables technical competency (ß = 0.317, t = 4.484 p < 0.05), and behavioral competency (ß = 0.294, t = 3.594 p < 0.05) were significantly influencing the improvement Islamic banking industry performance. Finally, this study has significant implications to the relevant parties to provide competent and highly performance human capital to the Islamic banking industry in Malaysia. The recruitment should not merely base on the experience and educational level but also taking into highly consideration positive personal attributes, attitudes and values. This is because the career in Islamic banking is not merely a career but a responsibility and sincerity which both are required in every aspect of the working environment Psychology and Education Journal 2020 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/31324/1/PE%2057%2008%202020%201608-1621.pdf Hamzah, Mohd Fodli and Md. Hussain, Muhammad Nasri and Abdul Rahim, Ahmad Khilmy and Abu Bakar, Azizi (2020) The Influence of Competency towards the Performance of Islamic Banking Industry in Malaysia. Psychology and Education, 57 (8). pp. 1608-1621. ISSN 0033-3077 http://psychologyandeducation.net/pae/index.php/pae
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic HB Economic Theory
spellingShingle HB Economic Theory
Hamzah, Mohd Fodli
Md. Hussain, Muhammad Nasri
Abdul Rahim, Ahmad Khilmy
Abu Bakar, Azizi
The Influence of Competency towards the Performance of Islamic Banking Industry in Malaysia
description The purpose of this study is to explore the influence of competency which comprises of technical and behavioral competency among the employees of Islamic banking towards the performance improvement of Islamic banking industry in Malaysia. The study needed to be conducted due to the unfavorable achievement of Islamic banking industry after three decades of its establishment. Islamic banking needs to be more aggressive in providing competent human capital in line with the development of Islamic banking industry. The study related to the Islamic banking has been widely conducted but the use of McClelland and Spencer & Spencer theories to examine the effect of technical and behavioral competency towards the performance improvement of Islamic banking industry in Malaysia is still limited. Therefore, the first objective of the study is to determine the influence of technical competency among the Islamic banking employees towards the performance improvement of Islamic banking industry in Malaysia. The second objective is to find out the influence of behavioral competency among the Islamic banking employees towards the performance improvement of Islamic banking industry in Malaysia. Quantitative approaches through selfadministered questionnaire were adopted and analyzed by using SEM-PLS. The total number of respondents is 370, where cluster and random sampling is used to select the respondents from each branch of Islamic banks in Malaysia. The results showed that both variables technical competency (ß = 0.317, t = 4.484 p < 0.05), and behavioral competency (ß = 0.294, t = 3.594 p < 0.05) were significantly influencing the improvement Islamic banking industry performance. Finally, this study has significant implications to the relevant parties to provide competent and highly performance human capital to the Islamic banking industry in Malaysia. The recruitment should not merely base on the experience and educational level but also taking into highly consideration positive personal attributes, attitudes and values. This is because the career in Islamic banking is not merely a career but a responsibility and sincerity which both are required in every aspect of the working environment
format Article
author Hamzah, Mohd Fodli
Md. Hussain, Muhammad Nasri
Abdul Rahim, Ahmad Khilmy
Abu Bakar, Azizi
author_facet Hamzah, Mohd Fodli
Md. Hussain, Muhammad Nasri
Abdul Rahim, Ahmad Khilmy
Abu Bakar, Azizi
author_sort Hamzah, Mohd Fodli
title The Influence of Competency towards the Performance of Islamic Banking Industry in Malaysia
title_short The Influence of Competency towards the Performance of Islamic Banking Industry in Malaysia
title_full The Influence of Competency towards the Performance of Islamic Banking Industry in Malaysia
title_fullStr The Influence of Competency towards the Performance of Islamic Banking Industry in Malaysia
title_full_unstemmed The Influence of Competency towards the Performance of Islamic Banking Industry in Malaysia
title_sort influence of competency towards the performance of islamic banking industry in malaysia
publisher Psychology and Education Journal
publishDate 2020
url https://repo.uum.edu.my/id/eprint/31324/1/PE%2057%2008%202020%201608-1621.pdf
https://repo.uum.edu.my/id/eprint/31324/
http://psychologyandeducation.net/pae/index.php/pae
_version_ 1809150994290835456
score 13.211869

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