Factors Influencing the Performance of Sarawak Local Authorities

This paper presents the empirical research on factors that influenced the performance in Local Authorities in Sarawak. It explores the benefits of performance measure and discusses the factors that influenced the performance for Local Authorities in providing an excellent service delivery in accorda...

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Main Authors: Abdul Hamid, Siti Mardinah, Hamali, Jamil, Abdullah, Firdaus
Format: Article
Language:English
Published: Universiti Teknologi MARA Cawangan Sarawak 2021
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/30768/1/IJSMS%2006%2002%202021%2001-26.pdf
https://repo.uum.edu.my/id/eprint/30768/
https://myjms.mohe.gov.my/index.php/IJSMS/article/view/15569
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spelling my.uum.repo.307682024-04-30T13:10:31Z https://repo.uum.edu.my/id/eprint/30768/ Factors Influencing the Performance of Sarawak Local Authorities Abdul Hamid, Siti Mardinah Hamali, Jamil Abdullah, Firdaus HA Statistics This paper presents the empirical research on factors that influenced the performance in Local Authorities in Sarawak. It explores the benefits of performance measure and discusses the factors that influenced the performance for Local Authorities in providing an excellent service delivery in accordance with the vision to provide a world class standard of civil service in Sarawak. Additionally, this paper highlights issues affecting the performance of Local Authorities and their usage in performance management. Findings from this study could assist in the identification of factors that notably have an impact on performance and provide recommendations that would efficaciously enhance the performance for Local Authorities in Sarawak Universiti Teknologi MARA Cawangan Sarawak 2021 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/30768/1/IJSMS%2006%2002%202021%2001-26.pdf Abdul Hamid, Siti Mardinah and Hamali, Jamil and Abdullah, Firdaus (2021) Factors Influencing the Performance of Sarawak Local Authorities. International Journal of Service Management and Sustainability, 6 (2). pp. 1-26. ISSN 0128-3057 https://myjms.mohe.gov.my/index.php/IJSMS/article/view/15569
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic HA Statistics
spellingShingle HA Statistics
Abdul Hamid, Siti Mardinah
Hamali, Jamil
Abdullah, Firdaus
Factors Influencing the Performance of Sarawak Local Authorities
description This paper presents the empirical research on factors that influenced the performance in Local Authorities in Sarawak. It explores the benefits of performance measure and discusses the factors that influenced the performance for Local Authorities in providing an excellent service delivery in accordance with the vision to provide a world class standard of civil service in Sarawak. Additionally, this paper highlights issues affecting the performance of Local Authorities and their usage in performance management. Findings from this study could assist in the identification of factors that notably have an impact on performance and provide recommendations that would efficaciously enhance the performance for Local Authorities in Sarawak
format Article
author Abdul Hamid, Siti Mardinah
Hamali, Jamil
Abdullah, Firdaus
author_facet Abdul Hamid, Siti Mardinah
Hamali, Jamil
Abdullah, Firdaus
author_sort Abdul Hamid, Siti Mardinah
title Factors Influencing the Performance of Sarawak Local Authorities
title_short Factors Influencing the Performance of Sarawak Local Authorities
title_full Factors Influencing the Performance of Sarawak Local Authorities
title_fullStr Factors Influencing the Performance of Sarawak Local Authorities
title_full_unstemmed Factors Influencing the Performance of Sarawak Local Authorities
title_sort factors influencing the performance of sarawak local authorities
publisher Universiti Teknologi MARA Cawangan Sarawak
publishDate 2021
url https://repo.uum.edu.my/id/eprint/30768/1/IJSMS%2006%2002%202021%2001-26.pdf
https://repo.uum.edu.my/id/eprint/30768/
https://myjms.mohe.gov.my/index.php/IJSMS/article/view/15569
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score 13.211869