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Factors Influencing Travellers’ Safe Wayfinding Behaviour at Airport Terminal Surface Access

This paper explains the factors influence travellers’ safe wayfinding at airport terminal surface access. The importance of wayfinding strategy and travellers’ influence on the decision-making process for the provision of airport terminal surface access wayfinding was considered. The questionnaire a...

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Main Authors: Anuar, Nur Khairiel, Sabar, Rohafiz
Format: Conference or Workshop Item
Language:English
Published: 2022
Subjects:
HF Commerce
Online Access:https://repo.uum.edu.my/id/eprint/30681/1/7th%20ICSC%202022%20124-133.pdf
https://repo.uum.edu.my/id/eprint/30681/
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spelling my.uum.repo.306812024-04-02T09:19:08Z https://repo.uum.edu.my/id/eprint/30681/ Factors Influencing Travellers’ Safe Wayfinding Behaviour at Airport Terminal Surface Access Anuar, Nur Khairiel Sabar, Rohafiz HF Commerce This paper explains the factors influence travellers’ safe wayfinding at airport terminal surface access. The importance of wayfinding strategy and travellers’ influence on the decision-making process for the provision of airport terminal surface access wayfinding was considered. The questionnaire and interview with the focus group were designed based on the literature review, research objectives and research questions to allow in-depth discussions with the experts of airport wayfinding and travellers' behaviour. The Mean and Standard Deviation test were used to analyse the results and discussed with reference to the general needs as standard design of airport landside and take into account the preference of travellers’ general experience. The results show that there is a relationship between wayfinding and airport surface access design. The original concept suggests airport wayfinding principles which derive from the study of airport users using the literature search of airport surface access sustainability in the actual environment. The research findings empirically would propose a travellers' safe wayfinding behaviour definition which should enhance the academic discourse in sustainability of airport wayfinding surface access model. A better understanding of the link between travellers' safe wayfinding behaviour and safety among airport group difference at airport landside could be developed. 2022 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/30681/1/7th%20ICSC%202022%20124-133.pdf Anuar, Nur Khairiel and Sabar, Rohafiz (2022) Factors Influencing Travellers’ Safe Wayfinding Behaviour at Airport Terminal Surface Access. In: 7th International Case Study Conference, 13 - 15 September 2022, Raia Hotel & Convention Centre, Terengganu, Malaysia.
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic HF Commerce
spellingShingle HF Commerce
Anuar, Nur Khairiel
Sabar, Rohafiz
Factors Influencing Travellers’ Safe Wayfinding Behaviour at Airport Terminal Surface Access
description This paper explains the factors influence travellers’ safe wayfinding at airport terminal surface access. The importance of wayfinding strategy and travellers’ influence on the decision-making process for the provision of airport terminal surface access wayfinding was considered. The questionnaire and interview with the focus group were designed based on the literature review, research objectives and research questions to allow in-depth discussions with the experts of airport wayfinding and travellers' behaviour. The Mean and Standard Deviation test were used to analyse the results and discussed with reference to the general needs as standard design of airport landside and take into account the preference of travellers’ general experience. The results show that there is a relationship between wayfinding and airport surface access design. The original concept suggests airport wayfinding principles which derive from the study of airport users using the literature search of airport surface access sustainability in the actual environment. The research findings empirically would propose a travellers' safe wayfinding behaviour definition which should enhance the academic discourse in sustainability of airport wayfinding surface access model. A better understanding of the link between travellers' safe wayfinding behaviour and safety among airport group difference at airport landside could be developed.
format Conference or Workshop Item
author Anuar, Nur Khairiel
Sabar, Rohafiz
author_facet Anuar, Nur Khairiel
Sabar, Rohafiz
author_sort Anuar, Nur Khairiel
title Factors Influencing Travellers’ Safe Wayfinding Behaviour at Airport Terminal Surface Access
title_short Factors Influencing Travellers’ Safe Wayfinding Behaviour at Airport Terminal Surface Access
title_full Factors Influencing Travellers’ Safe Wayfinding Behaviour at Airport Terminal Surface Access
title_fullStr Factors Influencing Travellers’ Safe Wayfinding Behaviour at Airport Terminal Surface Access
title_full_unstemmed Factors Influencing Travellers’ Safe Wayfinding Behaviour at Airport Terminal Surface Access
title_sort factors influencing travellers’ safe wayfinding behaviour at airport terminal surface access
publishDate 2022
url https://repo.uum.edu.my/id/eprint/30681/1/7th%20ICSC%202022%20124-133.pdf
https://repo.uum.edu.my/id/eprint/30681/
_version_ 1795292271874146304
score 13.211869

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