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Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence

Most governments in contemporary world are continuously intensifying efforts of creating conducive atmosphere and good governance mechanisms of ensuring quality service delivery. However, this has to do with the capacity and effectiveness of the bureaucracies for the fact that efficient bureaucracie...

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Main Authors: Yaro, Ibrahim, Arshad, Rozita, Salleh, Dani
Format: Article
Language:English
Published: AJMS Philippines 2017
Subjects:
JA Political science (General)
Online Access:https://repo.uum.edu.my/id/eprint/30646/1/AJMS%2005%2005%202017%208-13.pdf
https://repo.uum.edu.my/id/eprint/30646/
https://www.asianjournals.org/online/index.php/ajms
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spelling my.uum.repo.306462024-03-26T08:39:36Z https://repo.uum.edu.my/id/eprint/30646/ Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence Yaro, Ibrahim Arshad, Rozita Salleh, Dani JA Political science (General) Most governments in contemporary world are continuously intensifying efforts of creating conducive atmosphere and good governance mechanisms of ensuring quality service delivery. However, this has to do with the capacity and effectiveness of the bureaucracies for the fact that efficient bureaucracies are capable of recruiting qualified personnel with the requisite knowledge and expertise of delivering quality services. This research tests the relationship between bureaucratic capacity and educational support services and hypothesized a positive relationship. Using quantitative research approach, data was collected through administered questionnaires with a sample of 354 respondents and analyzed using PLS-SEM. The findings apart from supporting the hypothesis discovered that ineffective bureaucracies are the root cause of most of the problems faced in the education sector towards provision of quality educational support services. It is therefore, suggested that government should intensify efforts of strengthening the bureaucratic capacity with emphasis on merit recruitment. This is with a view to recruiting competent staff capable of accomplishing the educational policy goals of ensuring quality education with the aid of educational support services. AJMS Philippines 2017 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/30646/1/AJMS%2005%2005%202017%208-13.pdf Yaro, Ibrahim and Arshad, Rozita and Salleh, Dani (2017) Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence. Asian Journal of Multidisciplinary Studies (AJMS), 5 (5). pp. 8-13. ISSN 2651-6705 https://www.asianjournals.org/online/index.php/ajms
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic JA Political science (General)
spellingShingle JA Political science (General)
Yaro, Ibrahim
Arshad, Rozita
Salleh, Dani
Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence
description Most governments in contemporary world are continuously intensifying efforts of creating conducive atmosphere and good governance mechanisms of ensuring quality service delivery. However, this has to do with the capacity and effectiveness of the bureaucracies for the fact that efficient bureaucracies are capable of recruiting qualified personnel with the requisite knowledge and expertise of delivering quality services. This research tests the relationship between bureaucratic capacity and educational support services and hypothesized a positive relationship. Using quantitative research approach, data was collected through administered questionnaires with a sample of 354 respondents and analyzed using PLS-SEM. The findings apart from supporting the hypothesis discovered that ineffective bureaucracies are the root cause of most of the problems faced in the education sector towards provision of quality educational support services. It is therefore, suggested that government should intensify efforts of strengthening the bureaucratic capacity with emphasis on merit recruitment. This is with a view to recruiting competent staff capable of accomplishing the educational policy goals of ensuring quality education with the aid of educational support services.
format Article
author Yaro, Ibrahim
Arshad, Rozita
Salleh, Dani
author_facet Yaro, Ibrahim
Arshad, Rozita
Salleh, Dani
author_sort Yaro, Ibrahim
title Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence
title_short Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence
title_full Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence
title_fullStr Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence
title_full_unstemmed Relationship between Bureaucratic Capacity and Educational Support Services: Empirical Evidence
title_sort relationship between bureaucratic capacity and educational support services: empirical evidence
publisher AJMS Philippines
publishDate 2017
url https://repo.uum.edu.my/id/eprint/30646/1/AJMS%2005%2005%202017%208-13.pdf
https://repo.uum.edu.my/id/eprint/30646/
https://www.asianjournals.org/online/index.php/ajms
_version_ 1794639891388170240
score 13.211869

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