Business Process Analysis of Cloud Incident Management Service with Activity Assignment: A Case of PT. XYZ

PT. XYZ is one of the cloud computing service providers in Indonesia. XYZ company started banking and data center software business in 1987, in 2011, the company launched enterprise cloud computing services. This service provides virtual server infrastructure and combines it with network access. The...

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Bibliographic Details
Main Authors: Wibawa, Ngakan Made Satrya, Ramantoko, Gadang
Format: Article
Language:English
Published: UUM Press 2022
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/29984/1/JBMA%2012%2001%202022%2051-80.pdf
https://doi.org/10.32890/jbma2022.12.1.3
https://repo.uum.edu.my/id/eprint/29984/
https://e-journal.uum.edu.my/index.php/jbma/article/view/14720
https://doi.org/10.32890/jbma2022.12.1.3
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