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The Digital Banking Services: A Selection Model from Islamic Banks

The digital banking services which consist of internet banking and mobile banking have occupied an important role in the financial sector. Despite the importance of digital banking, Islamic banks in Indonesia have encountered issues with the adoption of digital banking such as budget constraints as...

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Main Authors: Hidayat, Achmad, Kassim, Salina
Format: Article
Language:English
Published: UUM Press 2023
Subjects:
HG Finance
Online Access:https://repo.uum.edu.my/id/eprint/29695/1/IJIB%2008%2001%202023%2041-58.pdf
https://doi.org/10.32890/ijib2023.8.1.3
https://repo.uum.edu.my/id/eprint/29695/
https://e-journal.uum.edu.my/index.php/ijib/article/view/15903
https://doi.org/10.32890/ijib2023.8.1.3
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spelling my.uum.repo.296952023-08-20T09:27:43Z https://repo.uum.edu.my/id/eprint/29695/ The Digital Banking Services: A Selection Model from Islamic Banks Hidayat, Achmad Kassim, Salina HG Finance The digital banking services which consist of internet banking and mobile banking have occupied an important role in the financial sector. Despite the importance of digital banking, Islamic banks in Indonesia have encountered issues with the adoption of digital banking such as budget constraints as well as sizable investment. Therefore, it is important to examine how to prioritize the selection of digital banking services in Islamic banking. This study aims to propose a model for prioritizing the selection of digital banking services in Islamic banking by applying document research through analyze way the paper or journals and other published sources concerning with the digital banking and product development in Islamic banking. While most of the studies conducted in the conventional banking, in this study the proposed model is built to address the Islamic banking. The proposed model comprises six criteria and six alternatives of services that should be considered in the selection of digital banking services from Islamic banks perspective. The proposed model involves general criteria that presence in the general banking context (conventional banking or Islamic banking) and specification criteria which only presence in the Islamic banking namely Sharia (Al-Syari’ah). Therefore, the proposed model has characterized the model utilized for the Islamic Bank in prioritizing the services in digital banking. UUM Press 2023 Article PeerReviewed application/pdf en cc4_by https://repo.uum.edu.my/id/eprint/29695/1/IJIB%2008%2001%202023%2041-58.pdf Hidayat, Achmad and Kassim, Salina (2023) The Digital Banking Services: A Selection Model from Islamic Banks. International Journal of Islamic Business (IJIB), 8 (1). pp. 41-58. ISSN 0127-662X https://e-journal.uum.edu.my/index.php/ijib/article/view/15903 https://doi.org/10.32890/ijib2023.8.1.3 https://doi.org/10.32890/ijib2023.8.1.3
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic HG Finance
spellingShingle HG Finance
Hidayat, Achmad
Kassim, Salina
The Digital Banking Services: A Selection Model from Islamic Banks
description The digital banking services which consist of internet banking and mobile banking have occupied an important role in the financial sector. Despite the importance of digital banking, Islamic banks in Indonesia have encountered issues with the adoption of digital banking such as budget constraints as well as sizable investment. Therefore, it is important to examine how to prioritize the selection of digital banking services in Islamic banking. This study aims to propose a model for prioritizing the selection of digital banking services in Islamic banking by applying document research through analyze way the paper or journals and other published sources concerning with the digital banking and product development in Islamic banking. While most of the studies conducted in the conventional banking, in this study the proposed model is built to address the Islamic banking. The proposed model comprises six criteria and six alternatives of services that should be considered in the selection of digital banking services from Islamic banks perspective. The proposed model involves general criteria that presence in the general banking context (conventional banking or Islamic banking) and specification criteria which only presence in the Islamic banking namely Sharia (Al-Syari’ah). Therefore, the proposed model has characterized the model utilized for the Islamic Bank in prioritizing the services in digital banking.
format Article
author Hidayat, Achmad
Kassim, Salina
author_facet Hidayat, Achmad
Kassim, Salina
author_sort Hidayat, Achmad
title The Digital Banking Services: A Selection Model from Islamic Banks
title_short The Digital Banking Services: A Selection Model from Islamic Banks
title_full The Digital Banking Services: A Selection Model from Islamic Banks
title_fullStr The Digital Banking Services: A Selection Model from Islamic Banks
title_full_unstemmed The Digital Banking Services: A Selection Model from Islamic Banks
title_sort digital banking services: a selection model from islamic banks
publisher UUM Press
publishDate 2023
url https://repo.uum.edu.my/id/eprint/29695/1/IJIB%2008%2001%202023%2041-58.pdf
https://doi.org/10.32890/ijib2023.8.1.3
https://repo.uum.edu.my/id/eprint/29695/
https://e-journal.uum.edu.my/index.php/ijib/article/view/15903
https://doi.org/10.32890/ijib2023.8.1.3
_version_ 1775625718835707904
score 13.211869

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