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The Impact of Trust on Vendor Managed Inventory (VMI) Performance

Lack of trust among partners can lead to failure of VMI program. Since, many study emphasized that trust has significant roles in VMI program, companies that involved in VMI program must well understood the role trust on their performance. However, there is still lack of study on to what extend trus...

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Main Authors: Radzuan, Kamaruddin, Yaakob, Mazri, Abdul Rahim, Mohd Kamarul Irwan
Format: Article
Language:English
Published: UUM Press 2017
Subjects:
T Technology (General)
Online Access:https://repo.uum.edu.my/id/eprint/29521/1/JTOM%2012%2001%202017%2067-74.pdf
https://doi.org/10.32890/jtom2017.12.1.8
https://repo.uum.edu.my/id/eprint/29521/
https://e-journal.uum.edu.my/index.php/jtom/article/view/jtom2017.12.1.8
https://doi.org/10.32890/jtom2017.12.1.8
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spelling my.uum.repo.295212023-06-06T08:55:33Z https://repo.uum.edu.my/id/eprint/29521/ The Impact of Trust on Vendor Managed Inventory (VMI) Performance Radzuan, Kamaruddin Yaakob, Mazri Abdul Rahim, Mohd Kamarul Irwan T Technology (General) Lack of trust among partners can lead to failure of VMI program. Since, many study emphasized that trust has significant roles in VMI program, companies that involved in VMI program must well understood the role trust on their performance. However, there is still lack of study on to what extend trust can influence VMI performance. Therefore, the aim of this paper is to examine the impact of trust towards VMI performance. Questionnaire was the main instrument for the study, and it was gathered from 101 of suppliers in manufacturing companies. The findings show that trust contributes to service and cost performance of VMI program. Although, literature suggest that trust has significant impact on both cost reduction and service improvement in VMI program, this study shows that there is a limited effect on cost and service performance. This study recommends that trust should be enhanced through the sharing of demand information in order to increase benefits of VMI program. UUM Press 2017 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/29521/1/JTOM%2012%2001%202017%2067-74.pdf Radzuan, Kamaruddin and Yaakob, Mazri and Abdul Rahim, Mohd Kamarul Irwan (2017) The Impact of Trust on Vendor Managed Inventory (VMI) Performance. Journal of Technology and Operations Management (JTOM), 12 (1). pp. 67-74. ISSN 2590-4175 (Online) https://e-journal.uum.edu.my/index.php/jtom/article/view/jtom2017.12.1.8 https://doi.org/10.32890/jtom2017.12.1.8 https://doi.org/10.32890/jtom2017.12.1.8
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic T Technology (General)
spellingShingle T Technology (General)
Radzuan, Kamaruddin
Yaakob, Mazri
Abdul Rahim, Mohd Kamarul Irwan
The Impact of Trust on Vendor Managed Inventory (VMI) Performance
description Lack of trust among partners can lead to failure of VMI program. Since, many study emphasized that trust has significant roles in VMI program, companies that involved in VMI program must well understood the role trust on their performance. However, there is still lack of study on to what extend trust can influence VMI performance. Therefore, the aim of this paper is to examine the impact of trust towards VMI performance. Questionnaire was the main instrument for the study, and it was gathered from 101 of suppliers in manufacturing companies. The findings show that trust contributes to service and cost performance of VMI program. Although, literature suggest that trust has significant impact on both cost reduction and service improvement in VMI program, this study shows that there is a limited effect on cost and service performance. This study recommends that trust should be enhanced through the sharing of demand information in order to increase benefits of VMI program.
format Article
author Radzuan, Kamaruddin
Yaakob, Mazri
Abdul Rahim, Mohd Kamarul Irwan
author_facet Radzuan, Kamaruddin
Yaakob, Mazri
Abdul Rahim, Mohd Kamarul Irwan
author_sort Radzuan, Kamaruddin
title The Impact of Trust on Vendor Managed Inventory (VMI) Performance
title_short The Impact of Trust on Vendor Managed Inventory (VMI) Performance
title_full The Impact of Trust on Vendor Managed Inventory (VMI) Performance
title_fullStr The Impact of Trust on Vendor Managed Inventory (VMI) Performance
title_full_unstemmed The Impact of Trust on Vendor Managed Inventory (VMI) Performance
title_sort impact of trust on vendor managed inventory (vmi) performance
publisher UUM Press
publishDate 2017
url https://repo.uum.edu.my/id/eprint/29521/1/JTOM%2012%2001%202017%2067-74.pdf
https://doi.org/10.32890/jtom2017.12.1.8
https://repo.uum.edu.my/id/eprint/29521/
https://e-journal.uum.edu.my/index.php/jtom/article/view/jtom2017.12.1.8
https://doi.org/10.32890/jtom2017.12.1.8
_version_ 1768010697140076544
score 13.211869

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