Knowledge Management Behavior Among Academicians: The Case of a Malaysian Higher Learning Institution

Proper knowledge management (KM) is vital for any organization to perform to the expectation including higher learning institutions (HLIs). Hence, struggling to perform is an indication of lack of KM initiatives. Though many facets of KM have been investigated in HLIs, more studies are needed as the...

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Main Authors: Mohamed Razi, Mohamed Jalaldeen, Habibullah, Md, Hussin, Husnayati
Format: Article
Language:English
Published: Universiti Utara Malaysia Press 2019
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Online Access:https://repo.uum.edu.my/id/eprint/29118/1/JICT%2018%2002%202019%20183-206.pdf
https://repo.uum.edu.my/id/eprint/29118/
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spelling my.uum.repo.291182023-01-29T01:27:28Z https://repo.uum.edu.my/id/eprint/29118/ Knowledge Management Behavior Among Academicians: The Case of a Malaysian Higher Learning Institution Mohamed Razi, Mohamed Jalaldeen Habibullah, Md Hussin, Husnayati QA75 Electronic computers. Computer science T Technology (General) Proper knowledge management (KM) is vital for any organization to perform to the expectation including higher learning institutions (HLIs). Hence, struggling to perform is an indication of lack of KM initiatives. Though many facets of KM have been investigated in HLIs, more studies are needed as the previous empirical works have focused only on knowledge sharing behavior among academicians. An intensive literature review exposes that nonexistence of works employing KM-related theories. Therefore, this study seeks to investigate academicians perceived intention (KM Intention) and involvement in KM initiatives (KM Behavior) and its predictors in a Malaysian HLI, which is struggling to perform, by relating theory of knowledge creation. KM intention explains the perception and the attitudes towards KM while the KM behavior illustrates the real behavior. Both these variables were operationalized based on knowledge creation theory through the socialization, externalization, combination, and internalization (SECI) process. A conceptual framework was developed based on the theory of reasoned action and the theory of planned behavior. Six independent variables representative of the socio-cultural nature of KM - trust, management support, decentralization, IT support, performance expectancy, and effort expectancy - were considered as the predictors of KM intention, which in turn, predict KM behavior. Data were collected from 156 academicians from an HLI in Malaysia using questionnaires. The questionnaire items were adapted from previous studies. The structural model analysis confirmed that out of seven proposed hypotheses, four are supported: Trust, performance expectancy, and effort expectancy influence KM Intention, while KM Intention influences KM Behavior. Even though further research works are needed to generalize the findings, the current research and the findings can enrich the KM literature and provide some insights to the decision makers of the selected HLI on the appropriate KM implementation strategies. Universiti Utara Malaysia Press 2019 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/29118/1/JICT%2018%2002%202019%20183-206.pdf Mohamed Razi, Mohamed Jalaldeen and Habibullah, Md and Hussin, Husnayati (2019) Knowledge Management Behavior Among Academicians: The Case of a Malaysian Higher Learning Institution. Journal of Information and Communication Technology, 18 (2). pp. 183-206. ISSN 2180-3862
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic QA75 Electronic computers. Computer science
T Technology (General)
spellingShingle QA75 Electronic computers. Computer science
T Technology (General)
Mohamed Razi, Mohamed Jalaldeen
Habibullah, Md
Hussin, Husnayati
Knowledge Management Behavior Among Academicians: The Case of a Malaysian Higher Learning Institution
description Proper knowledge management (KM) is vital for any organization to perform to the expectation including higher learning institutions (HLIs). Hence, struggling to perform is an indication of lack of KM initiatives. Though many facets of KM have been investigated in HLIs, more studies are needed as the previous empirical works have focused only on knowledge sharing behavior among academicians. An intensive literature review exposes that nonexistence of works employing KM-related theories. Therefore, this study seeks to investigate academicians perceived intention (KM Intention) and involvement in KM initiatives (KM Behavior) and its predictors in a Malaysian HLI, which is struggling to perform, by relating theory of knowledge creation. KM intention explains the perception and the attitudes towards KM while the KM behavior illustrates the real behavior. Both these variables were operationalized based on knowledge creation theory through the socialization, externalization, combination, and internalization (SECI) process. A conceptual framework was developed based on the theory of reasoned action and the theory of planned behavior. Six independent variables representative of the socio-cultural nature of KM - trust, management support, decentralization, IT support, performance expectancy, and effort expectancy - were considered as the predictors of KM intention, which in turn, predict KM behavior. Data were collected from 156 academicians from an HLI in Malaysia using questionnaires. The questionnaire items were adapted from previous studies. The structural model analysis confirmed that out of seven proposed hypotheses, four are supported: Trust, performance expectancy, and effort expectancy influence KM Intention, while KM Intention influences KM Behavior. Even though further research works are needed to generalize the findings, the current research and the findings can enrich the KM literature and provide some insights to the decision makers of the selected HLI on the appropriate KM implementation strategies.
format Article
author Mohamed Razi, Mohamed Jalaldeen
Habibullah, Md
Hussin, Husnayati
author_facet Mohamed Razi, Mohamed Jalaldeen
Habibullah, Md
Hussin, Husnayati
author_sort Mohamed Razi, Mohamed Jalaldeen
title Knowledge Management Behavior Among Academicians: The Case of a Malaysian Higher Learning Institution
title_short Knowledge Management Behavior Among Academicians: The Case of a Malaysian Higher Learning Institution
title_full Knowledge Management Behavior Among Academicians: The Case of a Malaysian Higher Learning Institution
title_fullStr Knowledge Management Behavior Among Academicians: The Case of a Malaysian Higher Learning Institution
title_full_unstemmed Knowledge Management Behavior Among Academicians: The Case of a Malaysian Higher Learning Institution
title_sort knowledge management behavior among academicians: the case of a malaysian higher learning institution
publisher Universiti Utara Malaysia Press
publishDate 2019
url https://repo.uum.edu.my/id/eprint/29118/1/JICT%2018%2002%202019%20183-206.pdf
https://repo.uum.edu.my/id/eprint/29118/
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score 13.211869