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A critical analysis of a restructuring process at a higher education institution - a Malaysian case study

The competitive environment facing all industries has forced many organizations to choose strategies that enhance organizational effectiveness and efficiency. Reengineering is one of the tools used in administering productivity improvements, cost control and asset management. This paper examines the...

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Main Authors: Daud, Salina, Rajadurai, Jegatheesan
Format: Conference or Workshop Item
Language:English
Published: 2004
Subjects:
LB2300 Higher Education
Online Access:http://repo.uum.edu.my/2880/1/paper2salina.pdf
http://repo.uum.edu.my/2880/
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spelling my.uum.repo.28802011-05-19T00:49:25Z http://repo.uum.edu.my/2880/ A critical analysis of a restructuring process at a higher education institution - a Malaysian case study Daud, Salina Rajadurai, Jegatheesan LB2300 Higher Education The competitive environment facing all industries has forced many organizations to choose strategies that enhance organizational effectiveness and efficiency. Reengineering is one of the tools used in administering productivity improvements, cost control and asset management. This paper examines the reengineering process of a Higher Education Institution (HEI) in Malaysia. The impact of cost reduction strategies linked to the overall performance of the organization was discussed in terms of management system prior to restructuring; vision, mission and strategic direction; core business processes; financial performance analysis; corporate and organizational structure; reorganization of learning centers; courses offered; human resource policies and customers feedback. The data were gathered through an analysis of secondary data obtained from the HEI and interviews with 30 top and middle level managers from various departments. The study found that generally the HEI focused on the cost cutting strategy especially on cost of sales and operational expenses. Consequently the utilization of the learning centers increased from 49 percent to 69 percent, the rate of occupancy of the learning centers increased from 49 percent to 69 percent, the number of home courses offered increased from 39 percent to 45 percent and the number of part time lectures was reduced tremendously. There were also marked improvements in academic networks and partnerships that provide for knowledge exchange and transfer. 2004 Conference or Workshop Item NonPeerReviewed application/pdf en http://repo.uum.edu.my/2880/1/paper2salina.pdf Daud, Salina and Rajadurai, Jegatheesan (2004) A critical analysis of a restructuring process at a higher education institution - a Malaysian case study. In: ASEAN Symposium on Educational Management and Leadership (ASEMAL4), 13 - 15 Disember 2004, Grand Plaza Parkroyal, Penang. (Unpublished)
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic LB2300 Higher Education
spellingShingle LB2300 Higher Education
Daud, Salina
Rajadurai, Jegatheesan
A critical analysis of a restructuring process at a higher education institution - a Malaysian case study
description The competitive environment facing all industries has forced many organizations to choose strategies that enhance organizational effectiveness and efficiency. Reengineering is one of the tools used in administering productivity improvements, cost control and asset management. This paper examines the reengineering process of a Higher Education Institution (HEI) in Malaysia. The impact of cost reduction strategies linked to the overall performance of the organization was discussed in terms of management system prior to restructuring; vision, mission and strategic direction; core business processes; financial performance analysis; corporate and organizational structure; reorganization of learning centers; courses offered; human resource policies and customers feedback. The data were gathered through an analysis of secondary data obtained from the HEI and interviews with 30 top and middle level managers from various departments. The study found that generally the HEI focused on the cost cutting strategy especially on cost of sales and operational expenses. Consequently the utilization of the learning centers increased from 49 percent to 69 percent, the rate of occupancy of the learning centers increased from 49 percent to 69 percent, the number of home courses offered increased from 39 percent to 45 percent and the number of part time lectures was reduced tremendously. There were also marked improvements in academic networks and partnerships that provide for knowledge exchange and transfer.
format Conference or Workshop Item
author Daud, Salina
Rajadurai, Jegatheesan
author_facet Daud, Salina
Rajadurai, Jegatheesan
author_sort Daud, Salina
title A critical analysis of a restructuring process at a higher education institution - a Malaysian case study
title_short A critical analysis of a restructuring process at a higher education institution - a Malaysian case study
title_full A critical analysis of a restructuring process at a higher education institution - a Malaysian case study
title_fullStr A critical analysis of a restructuring process at a higher education institution - a Malaysian case study
title_full_unstemmed A critical analysis of a restructuring process at a higher education institution - a Malaysian case study
title_sort critical analysis of a restructuring process at a higher education institution - a malaysian case study
publishDate 2004
url http://repo.uum.edu.my/2880/1/paper2salina.pdf
http://repo.uum.edu.my/2880/
_version_ 1644278354684149760
score 13.211869

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