Knowledge transfer in lean management: experience from Malaysian SME

This study explores how SME develops knowledge transfer in Lean management, particularly lean tacit knowledge. Lean tacit knowledge is very significant in ensuring the success of lean management implementation, yet the SMEs often found difficulties due to limited capital and resources. A single case...

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Bibliographic Details
Main Authors: Mohd Zahari, Fadhilah, Nordin, Norani, Mohd Asaad, Mohd Norhasni, Mohamed, Roshidah
Format: Article
Language:English
Published: Universiti Utara Malaysia 2019
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Online Access:https://repo.uum.edu.my/id/eprint/28552/1/JTOM%2014%2002%202019%2053-61.pdf
https://repo.uum.edu.my/id/eprint/28552/
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Summary:This study explores how SME develops knowledge transfer in Lean management, particularly lean tacit knowledge. Lean tacit knowledge is very significant in ensuring the success of lean management implementation, yet the SMEs often found difficulties due to limited capital and resources. A single case study of Malaysian SME in the automotive industry was selected for this purpose. Results show that lean training, problem solving using case study, factory visit, sharing of lean database and online learning are the common approaches used by the studied company in developing the lean tacit knowledge. Moreover, the accomplishment of this knowledge transfer in lean management necessitates strong commitment from the employees and the top management support. This study incorporates some practical implications for the organizations that aim to implement lean management effectively.