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Performance standard of spa services with the javanese massage method in the Academy of Social Prosperity "AKK" Of Yogyakarta

Spa is a beauty treatment that not only refreshes and calms the mind. But it also has several health benefits. This paper discussed the implementation of Spa services refer to the Operational Service Standards (SOP) which will be the main force. The role of the government through four departments, i...

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Main Author: Harwiyati, Enny
Format: Article
Language:English
Published: Universiti Utara Malaysia 2019
Subjects:
HD28 Management. Industrial Management
Online Access:https://repo.uum.edu.my/id/eprint/28550/1/JTOM%2014%2002%202019%2018-27.pdf
https://repo.uum.edu.my/id/eprint/28550/
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spelling my.uum.repo.285502022-02-20T10:19:53Z https://repo.uum.edu.my/id/eprint/28550/ Performance standard of spa services with the javanese massage method in the Academy of Social Prosperity "AKK" Of Yogyakarta Harwiyati, Enny HD28 Management. Industrial Management Spa is a beauty treatment that not only refreshes and calms the mind. But it also has several health benefits. This paper discussed the implementation of Spa services refer to the Operational Service Standards (SOP) which will be the main force. The role of the government through four departments, in collaboration with the Indonesian Spa Association together to form Business Standards, Services, National Work Competency Standards (SKKNI), Curriculum Standardization with the Ministry of Education, and Promotion Cooperation Standards with the Ministry of Tourism. According to the SKKNI employment in the Spa field refers to knowledge, skills, attitudes. The concept of service at Spa refers to excellent service to foster trust in customers. Excellent service must be supported by quality human resources that are reliable, have a vision that is far ahead and can develop strategies and tips for excellent service that has excellence. The Javanese Massage method applies a combination of several body treatments that originate from cultural and technological traditions, with Javanese sorting methods. It is beneficial for the muscles and can be effective in blood circulation, relieving muscle tension, stimulating the rhythmic nerves to achieve a sedative effect, stimulating and calming. In the Spa treatment, there are various body treatments, namely body scrubs, body massages, body masks and aroma therapy. Universiti Utara Malaysia 2019 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/28550/1/JTOM%2014%2002%202019%2018-27.pdf Harwiyati, Enny (2019) Performance standard of spa services with the javanese massage method in the Academy of Social Prosperity "AKK" Of Yogyakarta. Journal of Technology and Operations Management (December) 2019, 14 (2). pp. 18-27. ISSN eISSN 2590-4175
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Harwiyati, Enny
Performance standard of spa services with the javanese massage method in the Academy of Social Prosperity "AKK" Of Yogyakarta
description Spa is a beauty treatment that not only refreshes and calms the mind. But it also has several health benefits. This paper discussed the implementation of Spa services refer to the Operational Service Standards (SOP) which will be the main force. The role of the government through four departments, in collaboration with the Indonesian Spa Association together to form Business Standards, Services, National Work Competency Standards (SKKNI), Curriculum Standardization with the Ministry of Education, and Promotion Cooperation Standards with the Ministry of Tourism. According to the SKKNI employment in the Spa field refers to knowledge, skills, attitudes. The concept of service at Spa refers to excellent service to foster trust in customers. Excellent service must be supported by quality human resources that are reliable, have a vision that is far ahead and can develop strategies and tips for excellent service that has excellence. The Javanese Massage method applies a combination of several body treatments that originate from cultural and technological traditions, with Javanese sorting methods. It is beneficial for the muscles and can be effective in blood circulation, relieving muscle tension, stimulating the rhythmic nerves to achieve a sedative effect, stimulating and calming. In the Spa treatment, there are various body treatments, namely body scrubs, body massages, body masks and aroma therapy.
format Article
author Harwiyati, Enny
author_facet Harwiyati, Enny
author_sort Harwiyati, Enny
title Performance standard of spa services with the javanese massage method in the Academy of Social Prosperity "AKK" Of Yogyakarta
title_short Performance standard of spa services with the javanese massage method in the Academy of Social Prosperity "AKK" Of Yogyakarta
title_full Performance standard of spa services with the javanese massage method in the Academy of Social Prosperity "AKK" Of Yogyakarta
title_fullStr Performance standard of spa services with the javanese massage method in the Academy of Social Prosperity "AKK" Of Yogyakarta
title_full_unstemmed Performance standard of spa services with the javanese massage method in the Academy of Social Prosperity "AKK" Of Yogyakarta
title_sort performance standard of spa services with the javanese massage method in the academy of social prosperity "akk" of yogyakarta
publisher Universiti Utara Malaysia
publishDate 2019
url https://repo.uum.edu.my/id/eprint/28550/1/JTOM%2014%2002%202019%2018-27.pdf
https://repo.uum.edu.my/id/eprint/28550/
_version_ 1725975212337397760
score 13.211869

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