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The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML

E-resources services provided by PSB library UUM has been one of the major topics discussed by the students in UUM. This study reports the results of a survey of student satisfaction with the E-resources services provided by the Sultanah Bahiyah Library of UUM. This paper also studies the influences...

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Main Authors: Chai, Pui Pui, Zalazilah, Mohd Hanizan
Format: Article
Language:English
Published: Universiti Utara Malaysia 2020
Subjects:
HD28 Management. Industrial Management
Online Access:http://repo.uum.edu.my/28387/1/STMLGG%2002%2032%202020%20116-118.pdf
http://repo.uum.edu.my/28387/
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spelling my.uum.repo.283872021-11-07T03:00:36Z http://repo.uum.edu.my/28387/ The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML Chai, Pui Pui Zalazilah, Mohd Hanizan HD28 Management. Industrial Management E-resources services provided by PSB library UUM has been one of the major topics discussed by the students in UUM. This study reports the results of a survey of student satisfaction with the E-resources services provided by the Sultanah Bahiyah Library of UUM. This paper also studies the influences that the technology acceptance factors have on students’ satisfaction with the E-resources. This study highlights the following objectives: (1) to investigate the relationship between perceived ease of use and user satisfaction; (2) to investigate the relationship between perceived usefulness and user satisfaction, (3) to investigate the relationship between perceived enjoyment and user satisfaction. This research uses quantitative methods to obtain data from the undergraduate students from STML of Universiti Utara Malaysia. The results discussed in this study are derived from the survey questionnaire. Universiti Utara Malaysia 2020 Article NonPeerReviewed application/pdf en http://repo.uum.edu.my/28387/1/STMLGG%2002%2032%202020%20116-118.pdf Chai, Pui Pui and Zalazilah, Mohd Hanizan (2020) The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML. Symposium on Technology Management and Logistics (STML Go Green) 2019: Operations Management , Volume 2, 2 (32). pp. 116-118. ISSN eISBN 978-967-2276-24-1
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Chai, Pui Pui
Zalazilah, Mohd Hanizan
The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML
description E-resources services provided by PSB library UUM has been one of the major topics discussed by the students in UUM. This study reports the results of a survey of student satisfaction with the E-resources services provided by the Sultanah Bahiyah Library of UUM. This paper also studies the influences that the technology acceptance factors have on students’ satisfaction with the E-resources. This study highlights the following objectives: (1) to investigate the relationship between perceived ease of use and user satisfaction; (2) to investigate the relationship between perceived usefulness and user satisfaction, (3) to investigate the relationship between perceived enjoyment and user satisfaction. This research uses quantitative methods to obtain data from the undergraduate students from STML of Universiti Utara Malaysia. The results discussed in this study are derived from the survey questionnaire.
format Article
author Chai, Pui Pui
Zalazilah, Mohd Hanizan
author_facet Chai, Pui Pui
Zalazilah, Mohd Hanizan
author_sort Chai, Pui Pui
title The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML
title_short The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML
title_full The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML
title_fullStr The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML
title_full_unstemmed The satisfaction of UUM students on the e-resources services provided at Perpustakaan Sultanah Bahiyah (PSB) Library, Universiti Utara Malaysia: study of UUM Student in STML
title_sort satisfaction of uum students on the e-resources services provided at perpustakaan sultanah bahiyah (psb) library, universiti utara malaysia: study of uum student in stml
publisher Universiti Utara Malaysia
publishDate 2020
url http://repo.uum.edu.my/28387/1/STMLGG%2002%2032%202020%20116-118.pdf
http://repo.uum.edu.my/28387/
_version_ 1717096519700578304
score 13.211869

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