The roles of technology in enhancing service excellence in higher education
For a long time, the importance of technology has become an essential topic discussed for competitive advantage and previous studies have pointed out that many business operations have shifted from traditional to computer since the 1980s (Jackson & Humble 1994). During that time, the information...
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Book Section |
| Language: | English |
| Published: |
978-967-2276-11-1
2019
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/28094/1/978-967-2276-11-1%201%20117%2083%2094.pdf http://repo.uum.edu.my/28094/ |
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