The cost effect, customer support, and privacy issue on the usage of cloud storage among Indonesian students in Universiti Utara Malaysia

The fact that cloud storage is more in demand today with large numbers of users. The use of cloud storage depends on the internet system and becomes a unity in the cloud computing system. Regarding concerns about the influence of using cloud storage, researchers will explain the essence of the prob...

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Bibliographic Details
Main Authors: NidaKhansa, Alfatihah, Mohd Saifudin, Adam
Other Authors: Mohd Shafie, Shafini
Format: Book Section
Language:English
Published: School of Technology Management and Logistics (STML) 2020
Subjects:
Online Access:http://repo.uum.edu.my/27845/1/978-967-2276-30-2%201%2011.pdf
http://repo.uum.edu.my/27845/
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Summary:The fact that cloud storage is more in demand today with large numbers of users. The use of cloud storage depends on the internet system and becomes a unity in the cloud computing system. Regarding concerns about the influence of using cloud storage, researchers will explain the essence of the problem and avoid the problems encountered. This article is about finding out the problems commonly encountered by users in using a cloud storage system, which cost effects, customer support, and privacy issues. With a clear and specific exposure, it is expected that users can concern and pay attention to this issue. Main and secondary data are information included in this analysis. The primary data were gathered through a questionnaire among Indonesian students in UUM and secondary data came from books and journal sources. The findings of this study are shown to see the effectiveness of cloud storage utilization despite the influence on the user. These could help users pay more attention to what affects the usage of cloud storage