Imperatives in hotel service encounters: the case of Jornadian learners of English

This paper examines the language of requests among the hotel trainees in Jordan. It seeks to explore the ways in which the trainees employ requestive strategies at the service counter in managing interpersonal and cross-cultural communication. Specifically, it discusses the Jordanian trainees'...

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Bibliographic Details
Main Authors: Rababah, Mahmoud, Harun, Minah, Shapii, Aspalila
Format: Article
Language:English
Published: oapun.org 2019
Subjects:
Online Access:http://repo.uum.edu.my/27832/1/EJALS%202%201%202019%20114%20139.pdf
http://repo.uum.edu.my/27832/
https://oapub.org/lit/index.php/EJALS/article/view/129
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