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The impacts of enterprise resource planning system adoption on firm's performance among medium size enterprises

The main objective of this study is to investigate the impacts of ERP system adoption on the relationship between performance of medium enterprises (PME) and communication process (CP), organization structure (OS), technological change (TC), and technology infrastructure support (TIS) and moderated...

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Main Authors: Aremu, Adejare Yusuff, Shahzad, Arfan, Hassan, Shahizan
Other Authors: Wang, John
Format: Book Section
Published: IGI Global 2020
Subjects:
HD28 Management. Industrial Management
Online Access:http://repo.uum.edu.my/26911/
http://doi.org/10.4018/IJISSC.2020010103
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spelling my.uum.repo.269112020-03-16T01:26:20Z http://repo.uum.edu.my/26911/ The impacts of enterprise resource planning system adoption on firm's performance among medium size enterprises Aremu, Adejare Yusuff Shahzad, Arfan Hassan, Shahizan HD28 Management. Industrial Management The main objective of this study is to investigate the impacts of ERP system adoption on the relationship between performance of medium enterprises (PME) and communication process (CP), organization structure (OS), technological change (TC), and technology infrastructure support (TIS) and moderated by top management support. This study proposes a theoretical framework based on theories such as resource-based view, contingency theory, and diffusion of innovation. The data was collected from the medium-sized enterprise firms operating in South Western Nigeria. Out of the 658 questionnaires distributed, only 355 were useable. The empirical data was analyzed using the partial least squares structural equation modelling and the results showed that CP, OS, TC, TIS, ERP and TMS have significant direct relationship with the PME. Hence, ERP system adoption mediates the relationship between the CP, OS, TC, and TIS with PME. The findings show that CP, OS, TC, TIS will influence the performance of medium enterprises in the adoption of ERP. The findings also confirm that the top management support plays an important role in moderating the relationship between ERP and PME. The findings provide important insights to CEO, managers, policymakers and researchers to understand the important use of ERP system that will enhance the performance of medium-sized enterprise organizations in Nigeria. Limitation of the study is based on medium-sized enterprise only and another limitation is that author has not included other measures of medium sized enterprises performance outside of the procurement area despite these factors could provide further insights to medium sized enterprises performance, and will be an interesting topic for future research. In this light, future research can focus on the evolution of small enterprises and large firms. IGI Global Wang, John Lee, Jungwoo 2020 Book Section PeerReviewed Aremu, Adejare Yusuff and Shahzad, Arfan and Hassan, Shahizan (2020) The impacts of enterprise resource planning system adoption on firm's performance among medium size enterprises. In: International Journal of Information Systems and Social Change (IJISSC). IGI Global, pp. 24-42. ISBN 1941-868X http://doi.org/10.4018/IJISSC.2020010103 doi:10.4018/IJISSC.2020010103
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutional Repository
url_provider http://repo.uum.edu.my/
topic HD28 Management. Industrial Management
spellingShingle HD28 Management. Industrial Management
Aremu, Adejare Yusuff
Shahzad, Arfan
Hassan, Shahizan
The impacts of enterprise resource planning system adoption on firm's performance among medium size enterprises
description The main objective of this study is to investigate the impacts of ERP system adoption on the relationship between performance of medium enterprises (PME) and communication process (CP), organization structure (OS), technological change (TC), and technology infrastructure support (TIS) and moderated by top management support. This study proposes a theoretical framework based on theories such as resource-based view, contingency theory, and diffusion of innovation. The data was collected from the medium-sized enterprise firms operating in South Western Nigeria. Out of the 658 questionnaires distributed, only 355 were useable. The empirical data was analyzed using the partial least squares structural equation modelling and the results showed that CP, OS, TC, TIS, ERP and TMS have significant direct relationship with the PME. Hence, ERP system adoption mediates the relationship between the CP, OS, TC, and TIS with PME. The findings show that CP, OS, TC, TIS will influence the performance of medium enterprises in the adoption of ERP. The findings also confirm that the top management support plays an important role in moderating the relationship between ERP and PME. The findings provide important insights to CEO, managers, policymakers and researchers to understand the important use of ERP system that will enhance the performance of medium-sized enterprise organizations in Nigeria. Limitation of the study is based on medium-sized enterprise only and another limitation is that author has not included other measures of medium sized enterprises performance outside of the procurement area despite these factors could provide further insights to medium sized enterprises performance, and will be an interesting topic for future research. In this light, future research can focus on the evolution of small enterprises and large firms.
author2 Wang, John
author_facet Wang, John
Aremu, Adejare Yusuff
Shahzad, Arfan
Hassan, Shahizan
format Book Section
author Aremu, Adejare Yusuff
Shahzad, Arfan
Hassan, Shahizan
author_sort Aremu, Adejare Yusuff
title The impacts of enterprise resource planning system adoption on firm's performance among medium size enterprises
title_short The impacts of enterprise resource planning system adoption on firm's performance among medium size enterprises
title_full The impacts of enterprise resource planning system adoption on firm's performance among medium size enterprises
title_fullStr The impacts of enterprise resource planning system adoption on firm's performance among medium size enterprises
title_full_unstemmed The impacts of enterprise resource planning system adoption on firm's performance among medium size enterprises
title_sort impacts of enterprise resource planning system adoption on firm's performance among medium size enterprises
publisher IGI Global
publishDate 2020
url http://repo.uum.edu.my/26911/
http://doi.org/10.4018/IJISSC.2020010103
_version_ 1662757794041823232
score 13.211869

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