Managing social and economic performance in social enterprise.
Social enterprise encounter has received enormous pressure to manage both social and economic objectives. This has given rise to tension in managing social and economic objectives leading to tension within the organisation. Failure to manage this tension and competing demands between these two objec...
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Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia
2016
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my.uum.repo.258812019-04-09T23:15:00Z http://repo.uum.edu.my/25881/ Managing social and economic performance in social enterprise. Abdul Zalim, Siti Nazariah Abdul Khalid, Siti Nabiha Azhar, Zubir HB Economic Theory Social enterprise encounter has received enormous pressure to manage both social and economic objectives. This has given rise to tension in managing social and economic objectives leading to tension within the organisation. Failure to manage this tension and competing demands between these two objectives raise concerns toward mission drift issue. The paper discusses the conceptualisation of social enterprise and its competing demands, and the analysis of normative and empirical research on performance measurement system (PMS) and management control in social enterprise. From the normative literature, a number PMS models for social enterprise were advanced. However, there is lack of empirical research on management control and performance measurement in social enterprise, especially regarding the ways an organisation designs and uses its PMS to achieve a balance between social and economic objectives. Hence, a qualitative method is recommended as a developing strategy for managing the competing demands since they are very much dependent on the manner organisational view and deal with the needs of the two objectives. Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia 2016 Article PeerReviewed application/pdf en http://repo.uum.edu.my/25881/1/47-74.pdf Abdul Zalim, Siti Nazariah and Abdul Khalid, Siti Nabiha and Azhar, Zubir (2016) Managing social and economic performance in social enterprise. Journal of Business Management and Accounting (JBMA), 6 (1). pp. 47-74. ISSN 2231-9298 |
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HB Economic Theory Abdul Zalim, Siti Nazariah Abdul Khalid, Siti Nabiha Azhar, Zubir Managing social and economic performance in social enterprise. |
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Social enterprise encounter has received enormous pressure to manage both social and economic objectives. This has given rise to tension in managing social and economic objectives leading to tension within the organisation. Failure to manage this tension and competing demands between these two objectives raise concerns toward mission drift issue. The paper discusses the conceptualisation of social enterprise and its competing demands, and the analysis of normative and empirical research on performance measurement system (PMS) and management control in social enterprise. From the normative literature, a number PMS models for social enterprise were advanced. However, there is lack of empirical research on management control and performance measurement in social enterprise, especially regarding the ways an organisation designs and uses its PMS to achieve a balance between social and economic objectives. Hence, a qualitative method is recommended as a developing strategy for managing the competing demands since they are very much dependent on the manner organisational view and deal with the needs of the two objectives. |
format |
Article |
author |
Abdul Zalim, Siti Nazariah Abdul Khalid, Siti Nabiha Azhar, Zubir |
author_facet |
Abdul Zalim, Siti Nazariah Abdul Khalid, Siti Nabiha Azhar, Zubir |
author_sort |
Abdul Zalim, Siti Nazariah |
title |
Managing social and economic performance in social enterprise. |
title_short |
Managing social and economic performance in social enterprise. |
title_full |
Managing social and economic performance in social enterprise. |
title_fullStr |
Managing social and economic performance in social enterprise. |
title_full_unstemmed |
Managing social and economic performance in social enterprise. |
title_sort |
managing social and economic performance in social enterprise. |
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Institute for Management and Business Research (IMBRe), Universiti Utara Malaysia |
publishDate |
2016 |
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http://repo.uum.edu.my/25881/1/47-74.pdf http://repo.uum.edu.my/25881/ |
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1644284452113743872 |
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13.211869 |