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Job characteristics, employee well-being, and job performance of public sector employees in Malaysia

Purpose – The purpose of this paper is to examine the structural relationships between the job itself (i.e. job characteristics), employee well-being and job performance in light of the new administrative reform called the Government Transformation Program in Malaysia that stresses on measurable per...

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Main Authors:	Johari, Johanim, Mohd Shamsudin, Faridahwati, Tan, Fee Yean, Yahya, Khulida Kirana, Adnan, Zurina
Format:	Article
Language:	English
Published:	Emerald Publishing Limited 2019
Subjects:	HD28 Management. Industrial Management
Online Access:	http://repo.uum.edu.my/25618/1/IJPSM%2032%201%202019%20102%20119.pdf http://repo.uum.edu.my/25618/ http://doi.org/10.1108/IJPSM-09-2017-0257
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spelling	my.uum.repo.256182019-02-24T00:19:57Z http://repo.uum.edu.my/25618/ Job characteristics, employee well-being, and job performance of public sector employees in Malaysia Johari, Johanim Mohd Shamsudin, Faridahwati Tan, Fee Yean Yahya, Khulida Kirana Adnan, Zurina HD28 Management. Industrial Management Purpose – The purpose of this paper is to examine the structural relationships between the job itself (i.e. job characteristics), employee well-being and job performance in light of the new administrative reform called the Government Transformation Program in Malaysia that stresses on measurable performance outputs. Design/methodology/approach – A total of 208 public sector employees from various public agencies and departments in the northern region of Peninsular Malaysia were surveyed. Some of the agencies that took part in the study include state departments, the fishery department, agriculture-related agencies and the rural development agency. Findings – The authors observed that feedback positively influenced employee well-being, which served as a significant mediator in the relationship between feedback and job performance. The results indicated that 26.4 percent of the variance that explained employee well-being was accounted for by the different characteristics of a job. The authors also demonstrated that employee well-being accounted for 41.8 percent of job performance. Research limitations/implications – The authors recommended that public sector managers consider the element of feedback and enhance employee well-being to improve job performance. Originality/value – This study offers an insight into the effect of perceived changes in the job itself on employee well-being and subsequent job performance in light of government reforms Emerald Publishing Limited 2019 Article PeerReviewed application/pdf en http://repo.uum.edu.my/25618/1/IJPSM%2032%201%202019%20102%20119.pdf Johari, Johanim and Mohd Shamsudin, Faridahwati and Tan, Fee Yean and Yahya, Khulida Kirana and Adnan, Zurina (2019) Job characteristics, employee well-being, and job performance of public sector employees in Malaysia. International Journal of Public Sector Management, 32 (1). pp. 102-119. ISSN 0951-3558 http://doi.org/10.1108/IJPSM-09-2017-0257 doi:10.1108/IJPSM-09-2017-0257
institution	Universiti Utara Malaysia
building	UUM Library
collection	Institutional Repository
continent	Asia
country	Malaysia
content_provider	Universiti Utara Malaysia
content_source	UUM Institutionali Repository
url_provider	http://repo.uum.edu.my/
language	English
topic	HD28 Management. Industrial Management
spellingShingle	HD28 Management. Industrial Management Johari, Johanim Mohd Shamsudin, Faridahwati Tan, Fee Yean Yahya, Khulida Kirana Adnan, Zurina Job characteristics, employee well-being, and job performance of public sector employees in Malaysia
description	Purpose – The purpose of this paper is to examine the structural relationships between the job itself (i.e. job characteristics), employee well-being and job performance in light of the new administrative reform called the Government Transformation Program in Malaysia that stresses on measurable performance outputs. Design/methodology/approach – A total of 208 public sector employees from various public agencies and departments in the northern region of Peninsular Malaysia were surveyed. Some of the agencies that took part in the study include state departments, the fishery department, agriculture-related agencies and the rural development agency. Findings – The authors observed that feedback positively influenced employee well-being, which served as a significant mediator in the relationship between feedback and job performance. The results indicated that 26.4 percent of the variance that explained employee well-being was accounted for by the different characteristics of a job. The authors also demonstrated that employee well-being accounted for 41.8 percent of job performance. Research limitations/implications – The authors recommended that public sector managers consider the element of feedback and enhance employee well-being to improve job performance. Originality/value – This study offers an insight into the effect of perceived changes in the job itself on employee well-being and subsequent job performance in light of government reforms
format	Article
author	Johari, Johanim Mohd Shamsudin, Faridahwati Tan, Fee Yean Yahya, Khulida Kirana Adnan, Zurina
author_facet	Johari, Johanim Mohd Shamsudin, Faridahwati Tan, Fee Yean Yahya, Khulida Kirana Adnan, Zurina
author_sort	Johari, Johanim
title	Job characteristics, employee well-being, and job performance of public sector employees in Malaysia
title_short	Job characteristics, employee well-being, and job performance of public sector employees in Malaysia
title_full	Job characteristics, employee well-being, and job performance of public sector employees in Malaysia
title_fullStr	Job characteristics, employee well-being, and job performance of public sector employees in Malaysia
title_full_unstemmed	Job characteristics, employee well-being, and job performance of public sector employees in Malaysia
title_sort	job characteristics, employee well-being, and job performance of public sector employees in malaysia
publisher	Emerald Publishing Limited
publishDate	2019
url	http://repo.uum.edu.my/25618/1/IJPSM%2032%201%202019%20102%20119.pdf http://repo.uum.edu.my/25618/ http://doi.org/10.1108/IJPSM-09-2017-0257
_version_	1644284377264291840
score	13.211869

Job characteristics, employee well-being, and job performance of public sector employees in Malaysia

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