Cover Image

Value in the eyes of users: a case study of web-based applications using repertory grid technique

A few years ago, users were solely end-consumers with very limited knowledge and role. While today they are a common element in the development of any product or service with a fruitful knowledge and active role. Identifying the values and needs of the user constitutes a crucial activity in the deve...

Full description

Saved in:
Bibliographic Details
Main Authors: Madi, Tamer, Dahalin, Zulkhairi, Baharom, Fauziah
Format: Conference or Workshop Item
Published: 2018
Subjects:
QA75 Electronic computers. Computer science
Online Access:http://repo.uum.edu.my/25540/
http://doi.org/10.1109/ICPET.2018.00013
Tags: Add Tag
No Tags, Be the first to tag this record!
id my.uum.repo.25540
record_format eprints
spelling my.uum.repo.255402019-01-31T06:48:24Z http://repo.uum.edu.my/25540/ Value in the eyes of users: a case study of web-based applications using repertory grid technique Madi, Tamer Dahalin, Zulkhairi Baharom, Fauziah QA75 Electronic computers. Computer science A few years ago, users were solely end-consumers with very limited knowledge and role. While today they are a common element in the development of any product or service with a fruitful knowledge and active role. Identifying the values and needs of the user constitutes a crucial activity in the development process. However, values are still implicit and inexpressive. Models and techniques which incorporate user value in the development process are still missing so far. Therefore, the objective of this paper is to understand the values and activities that lead to its creation from the point of view of users. The Repertory Grid Technique (RGT) has been employed where (22) users have been interviewed to derive their values and activities in web-based applications. The results show that the values related to everyday life activities are the most important to the user while values related to the design of the web application come second in terms of importance. The results also show that the most important activities to the user are those activities for learning, networking and sharing. The findings indicate that there is a strong linkage between user value and the concept of user experience which require to be explored further and considered in any new development projects. 2018 Conference or Workshop Item PeerReviewed Madi, Tamer and Dahalin, Zulkhairi and Baharom, Fauziah (2018) Value in the eyes of users: a case study of web-based applications using repertory grid technique. In: International Conference on Promising Electronic Technologies (ICPET), 3-4 Oct. 2018, Deir El-Balah, Palestinian. http://doi.org/10.1109/ICPET.2018.00013 doi:10.1109/ICPET.2018.00013
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
topic QA75 Electronic computers. Computer science
spellingShingle QA75 Electronic computers. Computer science
Madi, Tamer
Dahalin, Zulkhairi
Baharom, Fauziah
Value in the eyes of users: a case study of web-based applications using repertory grid technique
description A few years ago, users were solely end-consumers with very limited knowledge and role. While today they are a common element in the development of any product or service with a fruitful knowledge and active role. Identifying the values and needs of the user constitutes a crucial activity in the development process. However, values are still implicit and inexpressive. Models and techniques which incorporate user value in the development process are still missing so far. Therefore, the objective of this paper is to understand the values and activities that lead to its creation from the point of view of users. The Repertory Grid Technique (RGT) has been employed where (22) users have been interviewed to derive their values and activities in web-based applications. The results show that the values related to everyday life activities are the most important to the user while values related to the design of the web application come second in terms of importance. The results also show that the most important activities to the user are those activities for learning, networking and sharing. The findings indicate that there is a strong linkage between user value and the concept of user experience which require to be explored further and considered in any new development projects.
format Conference or Workshop Item
author Madi, Tamer
Dahalin, Zulkhairi
Baharom, Fauziah
author_facet Madi, Tamer
Dahalin, Zulkhairi
Baharom, Fauziah
author_sort Madi, Tamer
title Value in the eyes of users: a case study of web-based applications using repertory grid technique
title_short Value in the eyes of users: a case study of web-based applications using repertory grid technique
title_full Value in the eyes of users: a case study of web-based applications using repertory grid technique
title_fullStr Value in the eyes of users: a case study of web-based applications using repertory grid technique
title_full_unstemmed Value in the eyes of users: a case study of web-based applications using repertory grid technique
title_sort value in the eyes of users: a case study of web-based applications using repertory grid technique
publishDate 2018
url http://repo.uum.edu.my/25540/
http://doi.org/10.1109/ICPET.2018.00013
_version_ 1644284354065596416
score 13.211869

Similar Items