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Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur

Empirical work on the acceptance of environmental impacts and responsibilities by hotels in developing countries is still relatively rare. There is also little work on understanding the relationship between business and environment among small and medium hotel companies.This research helps fill the...

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Main Author: Kasim, Azilah
Format: Article
Language:English
Published: Taylor & Francis Group 2009
Subjects:
GE Environmental Sciences
Online Access:http://repo.uum.edu.my/24731/1/JST%2017%206%202009%20709%20725.pdf
http://repo.uum.edu.my/24731/
http://doi.org/10.1080/09669580902928468
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spelling my.uum.repo.247312018-09-04T08:12:22Z http://repo.uum.edu.my/24731/ Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur Kasim, Azilah GE Environmental Sciences Empirical work on the acceptance of environmental impacts and responsibilities by hotels in developing countries is still relatively rare. There is also little work on understanding the relationship between business and environment among small and medium hotel companies.This research helps fill the knowledge gap by providing information on the responsiveness of small and medium hotels towards environmental management within the context of Kuala Lumpur, Malaysia, It explores the awareness and attitudes of small and medium hotel managers towards environmental management and their opinion on how things can be improved. Questionnaires containing Likert scale questions, supplemented by open-ended questions, were personally administered to willing participants.The findings indicate that respondents generally tend to provide positive response to the Likert scale questions, but refused or were unable to give clear answers to the open-ended questions which were designed to explore further the answers they provided. In practice, managers also did not go beyond the basic common sense of cutting their water and energy costs.These indicate a lack of clear and adequate knowledge about environmental management, and their tendency to be “politically correct” in relation to environmental issues.The paper ends with recommendations on how to improve the environmental management knowledge and know-how among managers of small and medium hotels. Taylor & Francis Group 2009 Article PeerReviewed application/pdf en http://repo.uum.edu.my/24731/1/JST%2017%206%202009%20709%20725.pdf Kasim, Azilah (2009) Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur. Journal of Sustainable Tourism, 17 (6). pp. 709-725. ISSN 0966-9582 http://doi.org/10.1080/09669580902928468 doi:10.1080/09669580902928468
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic GE Environmental Sciences
spellingShingle GE Environmental Sciences
Kasim, Azilah
Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur
description Empirical work on the acceptance of environmental impacts and responsibilities by hotels in developing countries is still relatively rare. There is also little work on understanding the relationship between business and environment among small and medium hotel companies.This research helps fill the knowledge gap by providing information on the responsiveness of small and medium hotels towards environmental management within the context of Kuala Lumpur, Malaysia, It explores the awareness and attitudes of small and medium hotel managers towards environmental management and their opinion on how things can be improved. Questionnaires containing Likert scale questions, supplemented by open-ended questions, were personally administered to willing participants.The findings indicate that respondents generally tend to provide positive response to the Likert scale questions, but refused or were unable to give clear answers to the open-ended questions which were designed to explore further the answers they provided. In practice, managers also did not go beyond the basic common sense of cutting their water and energy costs.These indicate a lack of clear and adequate knowledge about environmental management, and their tendency to be “politically correct” in relation to environmental issues.The paper ends with recommendations on how to improve the environmental management knowledge and know-how among managers of small and medium hotels.
format Article
author Kasim, Azilah
author_facet Kasim, Azilah
author_sort Kasim, Azilah
title Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur
title_short Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur
title_full Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur
title_fullStr Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur
title_full_unstemmed Managerial attitudes towards environmental management among small and medium hotels in Kuala Lumpur
title_sort managerial attitudes towards environmental management among small and medium hotels in kuala lumpur
publisher Taylor & Francis Group
publishDate 2009
url http://repo.uum.edu.my/24731/1/JST%2017%206%202009%20709%20725.pdf
http://repo.uum.edu.my/24731/
http://doi.org/10.1080/09669580902928468
_version_ 1644284126707056640
score 13.211869

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