Logistics service quality of courier providers among student in UUM
Customer satisfaction is one of the most important part in business especially in services to gain a competitive advantage.Courier services needs to consider what the customers want because they know that if they do not meet the satisfaction of the customer, other competitor will be at an advantage...
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| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/22607/1/STML%E2%80%93Go%20Green%202016%20275%20286.pdf http://repo.uum.edu.my/22607/ http://stmlportal.net/stmlgogreen2016/pdf/p275.pdf |
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