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The level of TQM practices in tertiary education industry

The purpose of this paper is to identify the level of understanding on Total Quality Management (TQM) in education sector among undergraduate students in public university in Malaysia.Random sampling technique was applied in this study whereas 299 questionnaires were distributed.Thus, all the data...

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Main Authors: Romle, Abd Rahim, Mohd Rodzi, Safarina, Kamal Ideris, Muhamad Shah, Saberi, Nasarina, Mohamad Zabri, Akmal Hakim, Mahamad, Nor Azlindamazlini
Format: Article
Language:English
Published: International digital organization for scientific information (IDOSI) 2016
Subjects:
HD28 Management. Industrial Management
LB2300 Higher Education
Online Access:http://repo.uum.edu.my/22111/1/WASJ%2034%204%202016%20518%20522.pdf
http://repo.uum.edu.my/22111/
https://www.idosi.org/wasj/wasj34(4)16/17.pdf
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spelling my.uum.repo.221112017-06-01T07:27:51Z http://repo.uum.edu.my/22111/ The level of TQM practices in tertiary education industry Romle, Abd Rahim Mohd Rodzi, Safarina Kamal Ideris, Muhamad Shah Saberi, Nasarina Mohamad Zabri, Akmal Hakim Mahamad, Nor Azlindamazlini HD28 Management. Industrial Management LB2300 Higher Education The purpose of this paper is to identify the level of understanding on Total Quality Management (TQM) in education sector among undergraduate students in public university in Malaysia.Random sampling technique was applied in this study whereas 299 questionnaires were distributed.Thus, all the data obtained was analyzed by using Statistical Package for Social Sciences (SPSS) version 20. From the result of mean score, the study suggested the overall of understanding on TQM practices among undergraduates were high. International digital organization for scientific information (IDOSI) 2016 Article PeerReviewed application/pdf en http://repo.uum.edu.my/22111/1/WASJ%2034%204%202016%20518%20522.pdf Romle, Abd Rahim and Mohd Rodzi, Safarina and Kamal Ideris, Muhamad Shah and Saberi, Nasarina and Mohamad Zabri, Akmal Hakim and Mahamad, Nor Azlindamazlini (2016) The level of TQM practices in tertiary education industry. World Applied Sciences Journal, 34 (4). pp. 518-522. ISSN 1818-4952 https://www.idosi.org/wasj/wasj34(4)16/17.pdf
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HD28 Management. Industrial Management
LB2300 Higher Education
spellingShingle HD28 Management. Industrial Management
LB2300 Higher Education
Romle, Abd Rahim
Mohd Rodzi, Safarina
Kamal Ideris, Muhamad Shah
Saberi, Nasarina
Mohamad Zabri, Akmal Hakim
Mahamad, Nor Azlindamazlini
The level of TQM practices in tertiary education industry
description The purpose of this paper is to identify the level of understanding on Total Quality Management (TQM) in education sector among undergraduate students in public university in Malaysia.Random sampling technique was applied in this study whereas 299 questionnaires were distributed.Thus, all the data obtained was analyzed by using Statistical Package for Social Sciences (SPSS) version 20. From the result of mean score, the study suggested the overall of understanding on TQM practices among undergraduates were high.
format Article
author Romle, Abd Rahim
Mohd Rodzi, Safarina
Kamal Ideris, Muhamad Shah
Saberi, Nasarina
Mohamad Zabri, Akmal Hakim
Mahamad, Nor Azlindamazlini
author_facet Romle, Abd Rahim
Mohd Rodzi, Safarina
Kamal Ideris, Muhamad Shah
Saberi, Nasarina
Mohamad Zabri, Akmal Hakim
Mahamad, Nor Azlindamazlini
author_sort Romle, Abd Rahim
title The level of TQM practices in tertiary education industry
title_short The level of TQM practices in tertiary education industry
title_full The level of TQM practices in tertiary education industry
title_fullStr The level of TQM practices in tertiary education industry
title_full_unstemmed The level of TQM practices in tertiary education industry
title_sort level of tqm practices in tertiary education industry
publisher International digital organization for scientific information (IDOSI)
publishDate 2016
url http://repo.uum.edu.my/22111/1/WASJ%2034%204%202016%20518%20522.pdf
http://repo.uum.edu.my/22111/
https://www.idosi.org/wasj/wasj34(4)16/17.pdf
_version_ 1644283427818569728
score 13.211869

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