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Amalan pengurusan kualiti menyeluruh (TQM) dan hubungannya dengan gaya kepimpinan pengetua

This study is to determine the level of Total Quality Management (TQM) practices at three different categories of schools namely high, average and low performance schools in Kelantan.Besides investigating the level of TQM practices, this study also hopes to discover the types of leadership style of...

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Main Authors: Ismail, Siti Noor, Don, Yahya
Format: Article
Language:English
Published: Faculty of Education, University of Malaya 2015
Subjects:
LB1603 Secondary Education. High schools
Online Access:http://repo.uum.edu.my/19474/1/JKP%202%201%202015%201-13.pdf
http://repo.uum.edu.my/19474/
http://e-journal.um.edu.my/public/article-view.php?id=6965
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spelling my.uum.repo.194742016-11-15T00:46:06Z http://repo.uum.edu.my/19474/ Amalan pengurusan kualiti menyeluruh (TQM) dan hubungannya dengan gaya kepimpinan pengetua Ismail, Siti Noor Don, Yahya LB1603 Secondary Education. High schools This study is to determine the level of Total Quality Management (TQM) practices at three different categories of schools namely high, average and low performance schools in Kelantan.Besides investigating the level of TQM practices, this study also hopes to discover the types of leadership style of the principals and the relationship they have to TQM practices in the schools.Additionally, this study seeks to identify the type of leadership styles that contributes significantly to the level of TQM practices in schools. This surveys were administered to 350 teachers from six (6) secondary schools to obtain information on TQM practices and the types of leadership style.Descriptive statistics (frequency, percentage, mean and standard deviation) was used to examine the level of TQM and leadership style and inferential statistics (anova analysis and correlation coefficient) was used to examine the relationship between the variables. The findings indicated that there were significant differences between the levels of TQM practices in the three different categories of schools.High performance schools showed a higher level of TQM practices, followed by average performance schools and low performance schools. The study further shows a significant positive relationship between the two variables mentioned previously. Even though findings indicates that a Transformational leadership style contributes the most to TQM practices levels, statistics inference shows that a combination of Transformational, Laissez Faire and Autocratic leadership styles are the best contributors to the highest level of TQM practices in schools. The findings contribute significantly to the body of knowledge as it highlights the relationship of two important variables identified as quality management practices and leadership styles of a principal which are key factors to the effectiveness and success of a school. Faculty of Education, University of Malaya 2015 Article PeerReviewed application/pdf en http://repo.uum.edu.my/19474/1/JKP%202%201%202015%201-13.pdf Ismail, Siti Noor and Don, Yahya (2015) Amalan pengurusan kualiti menyeluruh (TQM) dan hubungannya dengan gaya kepimpinan pengetua. Jurnal Kepimpinan Pendidikan, 2 (1). pp. 1-13. ISSN 2289-9669 http://e-journal.um.edu.my/public/article-view.php?id=6965
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic LB1603 Secondary Education. High schools
spellingShingle LB1603 Secondary Education. High schools
Ismail, Siti Noor
Don, Yahya
Amalan pengurusan kualiti menyeluruh (TQM) dan hubungannya dengan gaya kepimpinan pengetua
description This study is to determine the level of Total Quality Management (TQM) practices at three different categories of schools namely high, average and low performance schools in Kelantan.Besides investigating the level of TQM practices, this study also hopes to discover the types of leadership style of the principals and the relationship they have to TQM practices in the schools.Additionally, this study seeks to identify the type of leadership styles that contributes significantly to the level of TQM practices in schools. This surveys were administered to 350 teachers from six (6) secondary schools to obtain information on TQM practices and the types of leadership style.Descriptive statistics (frequency, percentage, mean and standard deviation) was used to examine the level of TQM and leadership style and inferential statistics (anova analysis and correlation coefficient) was used to examine the relationship between the variables. The findings indicated that there were significant differences between the levels of TQM practices in the three different categories of schools.High performance schools showed a higher level of TQM practices, followed by average performance schools and low performance schools. The study further shows a significant positive relationship between the two variables mentioned previously. Even though findings indicates that a Transformational leadership style contributes the most to TQM practices levels, statistics inference shows that a combination of Transformational, Laissez Faire and Autocratic leadership styles are the best contributors to the highest level of TQM practices in schools. The findings contribute significantly to the body of knowledge as it highlights the relationship of two important variables identified as quality management practices and leadership styles of a principal which are key factors to the effectiveness and success of a school.
format Article
author Ismail, Siti Noor
Don, Yahya
author_facet Ismail, Siti Noor
Don, Yahya
author_sort Ismail, Siti Noor
title Amalan pengurusan kualiti menyeluruh (TQM) dan hubungannya dengan gaya kepimpinan pengetua
title_short Amalan pengurusan kualiti menyeluruh (TQM) dan hubungannya dengan gaya kepimpinan pengetua
title_full Amalan pengurusan kualiti menyeluruh (TQM) dan hubungannya dengan gaya kepimpinan pengetua
title_fullStr Amalan pengurusan kualiti menyeluruh (TQM) dan hubungannya dengan gaya kepimpinan pengetua
title_full_unstemmed Amalan pengurusan kualiti menyeluruh (TQM) dan hubungannya dengan gaya kepimpinan pengetua
title_sort amalan pengurusan kualiti menyeluruh (tqm) dan hubungannya dengan gaya kepimpinan pengetua
publisher Faculty of Education, University of Malaya
publishDate 2015
url http://repo.uum.edu.my/19474/1/JKP%202%201%202015%201-13.pdf
http://repo.uum.edu.my/19474/
http://e-journal.um.edu.my/public/article-view.php?id=6965
_version_ 1644282711565664256
score 13.211869

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