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The effectiveness of bus services towards students at Universiti Utara Malaysia (UUM)

Unic Leisure TransTour is one of the bus company appointed by the UUM to serve students for better services through designated routes. Students have their right to demand for efficient and effective transport services while studying in the campus .This research aims to understand the effectiveness...

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Main Authors: Melan, Mustakim, Karim, Nur Amirah, Eh Paih, Praney, Ahmed Mohamed, Abdifatah
Format: Conference or Workshop Item
Language:English
Published: 2015
Subjects:
HE Transportation and Communications
Online Access:http://repo.uum.edu.my/19380/1/STMLgoGREEN%202015%200944_956.pdf
http://repo.uum.edu.my/19380/
https://issuu.com/fadhilahmatyamin/docs/stmlgogreenabstractbook
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spelling my.uum.repo.193802016-11-14T01:26:16Z http://repo.uum.edu.my/19380/ The effectiveness of bus services towards students at Universiti Utara Malaysia (UUM) Melan, Mustakim Karim, Nur Amirah Eh Paih, Praney Ahmed Mohamed, Abdifatah HE Transportation and Communications Unic Leisure TransTour is one of the bus company appointed by the UUM to serve students for better services through designated routes. Students have their right to demand for efficient and effective transport services while studying in the campus .This research aims to understand the effectiveness of bus services among students in the campus and was conducted through observation and questionnaires.The survey involved with 400 students in the campus which used the bus services in their daily activities.The research explored the effectiveness of bus services as dependent variable (DV) while the three (3) are drivers attitude and behavior, schedule reliability and services quality as the independent variables. Quantitative approaches will be adopted to obtain the data within the context of bus services. Questionnaire was the main instruments for the study and it was gathered and analyzed. Data analysis was conducted by using descriptive analysis (mean and standard deviation), reliability analysis, Pearson correlation analysis and multiple regressions.It also analyzes the problem of student‘s complaints about the quality of bus services, attitudes of the bus drivers, behavior and reliability of the scheduled. The findings of the research would help for future implementation for the universities in making for a better strategic plan and attract more students to use bus services that provided. 2015-12-08 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/19380/1/STMLgoGREEN%202015%200944_956.pdf Melan, Mustakim and Karim, Nur Amirah and Eh Paih, Praney and Ahmed Mohamed, Abdifatah (2015) The effectiveness of bus services towards students at Universiti Utara Malaysia (UUM). In: Symposium on Technology Management and Logistics (STMLGoGreen), 8-9 December 2015, Universiti Utara Malaysia. https://issuu.com/fadhilahmatyamin/docs/stmlgogreenabstractbook
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HE Transportation and Communications
spellingShingle HE Transportation and Communications
Melan, Mustakim
Karim, Nur Amirah
Eh Paih, Praney
Ahmed Mohamed, Abdifatah
The effectiveness of bus services towards students at Universiti Utara Malaysia (UUM)
description Unic Leisure TransTour is one of the bus company appointed by the UUM to serve students for better services through designated routes. Students have their right to demand for efficient and effective transport services while studying in the campus .This research aims to understand the effectiveness of bus services among students in the campus and was conducted through observation and questionnaires.The survey involved with 400 students in the campus which used the bus services in their daily activities.The research explored the effectiveness of bus services as dependent variable (DV) while the three (3) are drivers attitude and behavior, schedule reliability and services quality as the independent variables. Quantitative approaches will be adopted to obtain the data within the context of bus services. Questionnaire was the main instruments for the study and it was gathered and analyzed. Data analysis was conducted by using descriptive analysis (mean and standard deviation), reliability analysis, Pearson correlation analysis and multiple regressions.It also analyzes the problem of student‘s complaints about the quality of bus services, attitudes of the bus drivers, behavior and reliability of the scheduled. The findings of the research would help for future implementation for the universities in making for a better strategic plan and attract more students to use bus services that provided.
format Conference or Workshop Item
author Melan, Mustakim
Karim, Nur Amirah
Eh Paih, Praney
Ahmed Mohamed, Abdifatah
author_facet Melan, Mustakim
Karim, Nur Amirah
Eh Paih, Praney
Ahmed Mohamed, Abdifatah
author_sort Melan, Mustakim
title The effectiveness of bus services towards students at Universiti Utara Malaysia (UUM)
title_short The effectiveness of bus services towards students at Universiti Utara Malaysia (UUM)
title_full The effectiveness of bus services towards students at Universiti Utara Malaysia (UUM)
title_fullStr The effectiveness of bus services towards students at Universiti Utara Malaysia (UUM)
title_full_unstemmed The effectiveness of bus services towards students at Universiti Utara Malaysia (UUM)
title_sort effectiveness of bus services towards students at universiti utara malaysia (uum)
publishDate 2015
url http://repo.uum.edu.my/19380/1/STMLgoGREEN%202015%200944_956.pdf
http://repo.uum.edu.my/19380/
https://issuu.com/fadhilahmatyamin/docs/stmlgogreenabstractbook
_version_ 1644282689933541376
score 13.211869

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