A holistic approach to tax administration performance management: Developing an integrated and open system model

A tax administration can be viewed as an open system that transforms inputs into outputs within the internal and external environment in which it operates.Open system theory is the basis of an input-process-output-outcome model of performance management.However, an open performance management syst...

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Bibliographic Details
Main Authors: Mansor, Muzainah, Tayib, Mahamad
Format: Article
Language:English
Published: Research Institute for Progression of Knowledge 2015
Subjects:
Online Access:http://repo.uum.edu.my/16183/1/89.pdf
http://repo.uum.edu.my/16183/
http://www.ijessnet.com/vol-2-no-4-april-2015/
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