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The effect of perceived trust of mobile banking services in Malaysia

Mobile banking is defined as the usage of cellular phone or other mobile gadgets to conduct the tasks of online banking using a home computer, such as reviewing the balance in the account, transfer of money between accounts, find automated teller machine (ATM) and bill payments.The low penetration...

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Main Authors: Mahad, Murad, Mohtar, Shahimi, Othman, Abdul Aziz
Format: Article
Language:English
Published: International Academic Research Journal 2015
Subjects:
HG Finance
Online Access:http://repo.uum.edu.my/16121/1/29.pdf
http://repo.uum.edu.my/16121/
http://www.iarjournal.com/iar-journal/iar-journal-of-business-and-technology/
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spelling my.uum.repo.161212016-04-14T06:47:23Z http://repo.uum.edu.my/16121/ The effect of perceived trust of mobile banking services in Malaysia Mahad, Murad Mohtar, Shahimi Othman, Abdul Aziz HG Finance Mobile banking is defined as the usage of cellular phone or other mobile gadgets to conduct the tasks of online banking using a home computer, such as reviewing the balance in the account, transfer of money between accounts, find automated teller machine (ATM) and bill payments.The low penetration of mobile banking in Malaysia, especially in terms of adoption patterns is becoming the research interest, especially when compared to the total number of cellular telephone subscriptions.The penetration rate of mobile banking in Malaysia is still in the minority.The issue of trust beliefs that may affect the user’s intention to adopt the mobile banking services. Trust is a major aspect of everyday life.Some authors define trust as wish to depend on another entity and separating the concept of trust to some interconnected components trust such as trust beliefs (e.g., benevolence, efficiency, honesty, and predictability) believe the intention, trusting behaviors, disposition to trust, and the institution-based trust. International Academic Research Journal 2015 Article PeerReviewed application/pdf en http://repo.uum.edu.my/16121/1/29.pdf Mahad, Murad and Mohtar, Shahimi and Othman, Abdul Aziz (2015) The effect of perceived trust of mobile banking services in Malaysia. International Academic Research Journal of Business and Technology, 1 (2). pp. 1-7. ISSN 2289-8433 http://www.iarjournal.com/iar-journal/iar-journal-of-business-and-technology/
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
language English
topic HG Finance
spellingShingle HG Finance
Mahad, Murad
Mohtar, Shahimi
Othman, Abdul Aziz
The effect of perceived trust of mobile banking services in Malaysia
description Mobile banking is defined as the usage of cellular phone or other mobile gadgets to conduct the tasks of online banking using a home computer, such as reviewing the balance in the account, transfer of money between accounts, find automated teller machine (ATM) and bill payments.The low penetration of mobile banking in Malaysia, especially in terms of adoption patterns is becoming the research interest, especially when compared to the total number of cellular telephone subscriptions.The penetration rate of mobile banking in Malaysia is still in the minority.The issue of trust beliefs that may affect the user’s intention to adopt the mobile banking services. Trust is a major aspect of everyday life.Some authors define trust as wish to depend on another entity and separating the concept of trust to some interconnected components trust such as trust beliefs (e.g., benevolence, efficiency, honesty, and predictability) believe the intention, trusting behaviors, disposition to trust, and the institution-based trust.
format Article
author Mahad, Murad
Mohtar, Shahimi
Othman, Abdul Aziz
author_facet Mahad, Murad
Mohtar, Shahimi
Othman, Abdul Aziz
author_sort Mahad, Murad
title The effect of perceived trust of mobile banking services in Malaysia
title_short The effect of perceived trust of mobile banking services in Malaysia
title_full The effect of perceived trust of mobile banking services in Malaysia
title_fullStr The effect of perceived trust of mobile banking services in Malaysia
title_full_unstemmed The effect of perceived trust of mobile banking services in Malaysia
title_sort effect of perceived trust of mobile banking services in malaysia
publisher International Academic Research Journal
publishDate 2015
url http://repo.uum.edu.my/16121/1/29.pdf
http://repo.uum.edu.my/16121/
http://www.iarjournal.com/iar-journal/iar-journal-of-business-and-technology/
_version_ 1644281887611420672
score 13.211869

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