TQM practices and organisational knowledge creation: An empirical study of Iraqi higher education institutions
This study aims to investigate empirically the relationship between the key practices of total quality management (TQM) and organisational knowledge creation (OKC) as perceived by academic leadership in Iraqi Higher Education Institutions (HEIs).Based on a survey design, the study is conducted on 4...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Faculty of Business and Accountancy, Universiti Malaya
2014
|
| Subjects: | |
| Online Access: | http://repo.uum.edu.my/15901/1/AJBA_1%20%281%29.pdf http://repo.uum.edu.my/15901/ http://ajba.um.edu.my/713-828 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Summary: | This study aims to investigate empirically the relationship between the key practices of total quality management (TQM) and organisational knowledge creation (OKC) as perceived by
academic leadership in Iraqi Higher Education Institutions (HEIs).Based on a survey design, the study is conducted on 41 quality improvement-adoption colleges in Iraqi HEIs.The hypotheses
of this study are tested through correlation and multivariate analyses.The results support the main hypotheses for the study, suggesting that Iraqi HEIs can benefit from TQM practices.Pearson
correlation points out that all practices of TQM have significant correlations with OKC.Regression analyses show significant positive relationships. Additionally, statistical analysis also indicates
that the TQM practices should be implemented collectively rather than individually.In conclusion, this study provides insight and
further understanding of the effect of TQM practices on OKC, and therefore, allows practitioners to get in-depth knowledge about the
impact of TQM practices in Iraqi HEIs context. |
|---|