Total quality management dimensions and SME performance: A quantitative approach
The objective of this study is to measure the relationship between some TQM dimensions and business performance of SMEs.The study seeks to advance the understanding of TQM and also resolves some controversies that appear in the literature concerning the relationship between TQM dimensions and perfor...
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| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Othman Yeop Abdullah (OYA) Graduate School of Business, Universiti Utara Malaysia
2015
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/15791/1/2_IPBJ_Vol.7_1_21-35_2015.pdf http://repo.uum.edu.my/15791/ http://oyagsb.uum.edu.my/index.php/ipbj-list-of-issue |
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