Managing ICT in healthcare organization
The objective of this chapter is to illustrate a case study of a medical research institute in Malaysia in order to discuss issues pertaining to ICT adoption in healthcare organizations, in particular exploring the culture, challenges, and issues of ICT adoption among medical teams, patients, etc.In...
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my.uum.repo.157502015-10-18T04:33:40Z http://repo.uum.edu.my/15750/ Managing ICT in healthcare organization Zakaria, Nasriah Mohd Yusof, Shafiz Affendi Zakaria, Norhayati HD28 Management. Industrial Management T Technology (General) The objective of this chapter is to illustrate a case study of a medical research institute in Malaysia in order to discuss issues pertaining to ICT adoption in healthcare organizations, in particular exploring the culture, challenges, and issues of ICT adoption among medical teams, patients, etc.In this chapter, we examine the question of ‘What are the challenges of implementing ICT in healthcare organizations?’ Some of the lessons learned from the case study were: ICT was successfully adopted and implemented based on several factors such as supportive organizational culture, competent IT workers, committed IT department and heavy investment on ICT infrastructure.Yet challenges also arise which hinges upon factors like initial deployment of outside IT resources or expertise for ICT implementation, lack of user training and continuous communication between involved parties in the initial stage. IGI Global Khoumbati, Khalil Dwivedi, Yogesh K. Srivastava, Aradhana Lal, Banita 2010 Book Section PeerReviewed application/pdf en http://repo.uum.edu.my/15750/1/fulltext.pdf Zakaria, Nasriah and Mohd Yusof, Shafiz Affendi and Zakaria, Norhayati (2010) Managing ICT in healthcare organization. In: Handbook of Research on Advances in Health Informatics and Electronic Healthcare Applications. IGI Global, pp. 153-168. ISBN 9781605660301 http://doi.org/10.4018/978-1-60566-030-1.ch010 doi:10.4018/978-1-60566-030-1.ch010 |
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HD28 Management. Industrial Management T Technology (General) |
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HD28 Management. Industrial Management T Technology (General) Zakaria, Nasriah Mohd Yusof, Shafiz Affendi Zakaria, Norhayati Managing ICT in healthcare organization |
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The objective of this chapter is to illustrate a case study of a medical research institute in Malaysia in order to discuss issues pertaining to ICT adoption in healthcare organizations, in particular exploring the culture, challenges, and issues of ICT adoption among medical teams, patients, etc.In this chapter, we examine the question of ‘What are the challenges of implementing ICT in healthcare organizations?’ Some of the lessons learned from the case study were: ICT was successfully adopted and implemented based on several factors such as supportive organizational culture, competent IT workers, committed IT department and heavy investment on ICT infrastructure.Yet challenges also arise which hinges upon factors like initial deployment of outside IT resources or expertise for ICT implementation, lack of user training and continuous communication between involved parties in the initial stage. |
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Khoumbati, Khalil |
author_facet |
Khoumbati, Khalil Zakaria, Nasriah Mohd Yusof, Shafiz Affendi Zakaria, Norhayati |
format |
Book Section |
author |
Zakaria, Nasriah Mohd Yusof, Shafiz Affendi Zakaria, Norhayati |
author_sort |
Zakaria, Nasriah |
title |
Managing ICT in healthcare organization |
title_short |
Managing ICT in healthcare organization |
title_full |
Managing ICT in healthcare organization |
title_fullStr |
Managing ICT in healthcare organization |
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Managing ICT in healthcare organization |
title_sort |
managing ict in healthcare organization |
publisher |
IGI Global |
publishDate |
2010 |
url |
http://repo.uum.edu.my/15750/1/fulltext.pdf http://repo.uum.edu.my/15750/ http://doi.org/10.4018/978-1-60566-030-1.ch010 |
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