Luring the tourists: A positioning exercise

Positioning is essential in most business to ensure competitiveness, survival and success.This is certainly true for tourism since attracting more revenues entails making tourism destinations more appealing to tourists. Responding to the increase recognition on the importance of positioning, this re...

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Main Authors: Kasim, Azilah, Dzakiria, Hisham
Format: Article
Published: Taylor & Francis 2001
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Online Access:http://repo.uum.edu.my/15157/
http://doi.org/10.1080/10941660108722098
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spelling my.uum.repo.151572015-08-13T00:39:39Z http://repo.uum.edu.my/15157/ Luring the tourists: A positioning exercise Kasim, Azilah Dzakiria, Hisham G Geography (General) Positioning is essential in most business to ensure competitiveness, survival and success.This is certainly true for tourism since attracting more revenues entails making tourism destinations more appealing to tourists. Responding to the increase recognition on the importance of positioning, this research was an attempt to carry out a positioning exercise for the state of Kedah via understanding the perception of its market. Among the objectives of this research was: to identify’ Kedah's competitors; to profile the international tourists and identify the segments that exists; to segment benefit sought and evaluate the attractiveness of the resulting segments and last but not least, to provide suggestions on how Kedah should position itself. Clustering analysis using Ward's method revealed 5 distinct clusters representing the type of visitors visiting Kedah: the nature and enlightenment seekers; the social and comfort seekers, the conscientious tourists; the nonchalant and perplexing tourists; and the sedate and cultural tourists. The ranking of Kedah in relation to competitive by these segments, and an abstract measurement of Kedah's image further revealed that despite the many places of heritage in mainland Kedah and Langkawi's portrayal as an Isle of Legend, Kedah has not been perceived as a destination for ‘culture’.Instead tourist sees it as a relaxing destination and a safe heaven. In addition, Kedah is also viewed as a destination that offers value for money with good facilities. In view of globalization and the resulting enhanced competition, This paper concludes that Kedah has to position itself differently based on its strength, perhaps by portraying the image of “the safe place to unwind”. Taylor & Francis 2001 Article PeerReviewed Kasim, Azilah and Dzakiria, Hisham (2001) Luring the tourists: A positioning exercise. Asia Pacific Journal of Tourism Research, 6 (2). pp. 40-52. ISSN 1094-1665 http://doi.org/10.1080/10941660108722098 doi:10.1080/10941660108722098
institution Universiti Utara Malaysia
building UUM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Utara Malaysia
content_source UUM Institutionali Repository
url_provider http://repo.uum.edu.my/
topic G Geography (General)
spellingShingle G Geography (General)
Kasim, Azilah
Dzakiria, Hisham
Luring the tourists: A positioning exercise
description Positioning is essential in most business to ensure competitiveness, survival and success.This is certainly true for tourism since attracting more revenues entails making tourism destinations more appealing to tourists. Responding to the increase recognition on the importance of positioning, this research was an attempt to carry out a positioning exercise for the state of Kedah via understanding the perception of its market. Among the objectives of this research was: to identify’ Kedah's competitors; to profile the international tourists and identify the segments that exists; to segment benefit sought and evaluate the attractiveness of the resulting segments and last but not least, to provide suggestions on how Kedah should position itself. Clustering analysis using Ward's method revealed 5 distinct clusters representing the type of visitors visiting Kedah: the nature and enlightenment seekers; the social and comfort seekers, the conscientious tourists; the nonchalant and perplexing tourists; and the sedate and cultural tourists. The ranking of Kedah in relation to competitive by these segments, and an abstract measurement of Kedah's image further revealed that despite the many places of heritage in mainland Kedah and Langkawi's portrayal as an Isle of Legend, Kedah has not been perceived as a destination for ‘culture’.Instead tourist sees it as a relaxing destination and a safe heaven. In addition, Kedah is also viewed as a destination that offers value for money with good facilities. In view of globalization and the resulting enhanced competition, This paper concludes that Kedah has to position itself differently based on its strength, perhaps by portraying the image of “the safe place to unwind”.
format Article
author Kasim, Azilah
Dzakiria, Hisham
author_facet Kasim, Azilah
Dzakiria, Hisham
author_sort Kasim, Azilah
title Luring the tourists: A positioning exercise
title_short Luring the tourists: A positioning exercise
title_full Luring the tourists: A positioning exercise
title_fullStr Luring the tourists: A positioning exercise
title_full_unstemmed Luring the tourists: A positioning exercise
title_sort luring the tourists: a positioning exercise
publisher Taylor & Francis
publishDate 2001
url http://repo.uum.edu.my/15157/
http://doi.org/10.1080/10941660108722098
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score 13.211869