Knowledge management practice among local commercial banks in Malaysia: A study of cause and effect
Knowledge Management (KM) practice is the beginning of the emergence of knowledge-based banking institutions.Local banks integrate KM practice as a tool for more competitive amid financial liberalization and the merging of local bank institutions era.The objectives of this study are to identify the...
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my.uum.repo.139182015-05-12T03:31:03Z http://repo.uum.edu.my/13918/ Knowledge management practice among local commercial banks in Malaysia: A study of cause and effect Muhamad Ali, Hafizi Mohammad Yusof, Zawiyah HG Finance Knowledge Management (KM) practice is the beginning of the emergence of knowledge-based banking institutions.Local banks integrate KM practice as a tool for more competitive amid financial liberalization and the merging of local bank institutions era.The objectives of this study are to identify the causal factor and also the effect results of such practice among local commercial banks in Malaysia.A questionnaire survey was used as data collection technique. A population study on the Human Resource Manager in ten local commercial banks was adopted. Analysis of data affirmed that there is a relation between the cause and the effect of implementing KM practice. Findings also revealed that the increase in knowledge sharing, both horizontally and vertically, alongside with the increase in workers’ efficiency, seem to be the common effects resulting from adopting the practice.It is hoped that this study served as an opening to the local banks to maximize the benefits that KM could offer. 2004-02-14 Conference or Workshop Item PeerReviewed application/pdf en http://repo.uum.edu.my/13918/1/KM209.pdf Muhamad Ali, Hafizi and Mohammad Yusof, Zawiyah (2004) Knowledge management practice among local commercial banks in Malaysia: A study of cause and effect. In: Knowledge Management International Conference and Exhibition 2004 (KMICE 2004), 14-15 February 2004, Evergreen Laurel Hotel, Penang. http://www.kmice.cms.net.my |
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HG Finance Muhamad Ali, Hafizi Mohammad Yusof, Zawiyah Knowledge management practice among local commercial banks in Malaysia: A study of cause and effect |
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Knowledge Management (KM) practice is the beginning of the emergence of knowledge-based banking institutions.Local banks integrate KM practice as a tool for more competitive amid financial liberalization and the merging of
local bank institutions era.The objectives of this study are to identify the causal factor and also the effect results of such practice among local commercial banks in Malaysia.A questionnaire survey was used as data collection technique.
A population study on the Human Resource Manager in ten local commercial banks was adopted. Analysis of data affirmed that there is a relation between the cause and the effect of implementing KM practice. Findings also revealed that the increase in knowledge sharing, both horizontally and vertically, alongside with the increase in workers’ efficiency, seem to be the common effects resulting from adopting the practice.It is hoped that this study served as an opening to the local banks to maximize the benefits that KM could offer. |
format |
Conference or Workshop Item |
author |
Muhamad Ali, Hafizi Mohammad Yusof, Zawiyah |
author_facet |
Muhamad Ali, Hafizi Mohammad Yusof, Zawiyah |
author_sort |
Muhamad Ali, Hafizi |
title |
Knowledge management practice among local commercial banks in Malaysia: A study of cause and effect |
title_short |
Knowledge management practice among local commercial banks in Malaysia: A study of cause and effect |
title_full |
Knowledge management practice among local commercial banks in Malaysia: A study of cause and effect |
title_fullStr |
Knowledge management practice among local commercial banks in Malaysia: A study of cause and effect |
title_full_unstemmed |
Knowledge management practice among local commercial banks in Malaysia: A study of cause and effect |
title_sort |
knowledge management practice among local commercial banks in malaysia: a study of cause and effect |
publishDate |
2004 |
url |
http://repo.uum.edu.my/13918/1/KM209.pdf http://repo.uum.edu.my/13918/ http://www.kmice.cms.net.my |
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1644281318484213760 |
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13.211869 |